Operations | Monitoring | ITSM | DevOps | Cloud

Measuring the user experience has become a critical priority and a constant challenge for IT teams. A growing number of services that users depend on to be productive are now delivered via the cloud. Few services are as critical to business today as Microsoft 365. Learn more about Martello’s new ‘work from anywhere’ solutions for Microsoft 365 that add capabilities that dramatically improve the user experience – from anywhere.

Check out upcoming updates to Mattermost's collapsed reply threads on both desktop and mobile.

A very quick demo of setting up a Synthetic Monitoring test for an Android app.

Learn how to analyze NGINX performance, monitor complex transactions, track usage patterns, and track key logs and metrics, all in the NGINX app for Non-Kubernetes sources.

Overview of EventSentry's compliance features, using CMMC compliance as an example.

At the heart of ITSM is the belief that IT should be delivered as a service. Day-to-day ITSM can be as simple as a request for new hardware or a collaborative response to reports of a business-critical outage. Customers submit requests through a custom Jira Service Management portal, filling out tickets with information tailored for an agile response, and simultaneously kicking off workflows. Tickets land in the IT team’s queue, where incoming requests are sorted and addressed.

In 2020, IT pros across the globe had to make snap decisions to keep the business running. Now, organizations are revisiting those decisions, ensuring they work as expected and adjusting as needed. The unavoidable truth is the only way to know how things are operating now is to monitor them. The question in the mind of many IT practitioners is whether monitoring solutions are up to the task of encompassing the vast array of technical solutions organizations embraced in the last year.

Go to https://circleci.com/build-environments/arm/ to learn more about CircleCI’s Arm compute and sign up for access.