Operations | Monitoring | ITSM | DevOps | Cloud

Dashboard Fridays: Sample Zendesk Support Dashboard

Our Support Team wanted a real-time overview of all the cases currently in play so they could monitor multiple channels in one place. This dashboard gives the team a real-time view of their tickets by type, status, topic, and more! Join Adam Kinniburgh and our Customer Support Manager Mike Halfacree as they showcase this sample Zendesk dashboard - how it's made, who it's for, the challenges it solves and how you can easily replicate it!

Why Cloud Migration is the Future?

Dave Rendón is a technical expert with more than a decade of experience with a strong focus on Microsoft technologies and Azure since 2010. Dave says that given the current situation that we are in, in this pandemic, Education and Healthcare are primarily spending more on the cloud, including some countries that weren’t taking advantage of the communication services available from a Microsoft portfolio standpoint. There are a lot of new mixed reality services available to improve these services.