Operations | Monitoring | ITSM | DevOps | Cloud

Validating Change in O365

Before introducing new systems like #O365, or changes, like moving to the #Cloud, IT teams know it’s best practice to run through ‘what if’ scenarios and benchmark #performance to assess the potential impact on #userexperience. However incredibly, many still choose to skip these steps. The #consequences mean more time spent #troubleshooting, reduced service quality, poor app response time and #unhappyusers. Imagine if you could validate change quickly, but in a simple way that avoids #risk and business #disruption.

Integrating Mobile Device Manager Plus with Jira Service Desk

Every organization has a help desk solution to manage and resolve employees' asset related issues. Mobile Device Manager Plus integrates with Jira Service Desk to empower the help desk technicians with the ability to perform various device management tasks right from the Jira Service Desk console.

Introduction to the Integration Module for Freshservice

The Kelverion Integration Module for Freshservice provides a powerful integration capability for writing Azure Automation runbooks as well as being usable in PowerShell scripts. The Integration Module supports Freshservice SaaS instances with the REST API. Using Kelverion smart discovery the Integration Module interrogates Freshservice and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.

Introduction to the Integration Module for Cherwell

The Kelverion Integration Module for Cherwell provides a powerful integration capability for writing Azure Automation runbooks as well as being usable in PowerShell scripts. The Integration Module supports Cherwell Service Management 9.6.3 or 9.7 Using Kelverion smart discovery the Integration Module interrogates Cherwell and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.