Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Analytics Plus webinar: The 5-step plan to establish capacity planning for your IT

To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.

Analytics Plus webinar: The 5-step plan to establish capacity planning for your IT

To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.

5 simple ways to implement cloud cost optimization

To reduce organizational spending, many organizations successfully migrated their operations to the cloud. However, with rising costs, looming economic downturns, and a proliferation of cloud resources on varied platforms, merely adopting a cloud infrastructure is insufficient. Today, an efficient cloud optimization initiative that can optimize and control cloud infrastructure costs is crucial. This webinar details five ways to optimize your cloud infrastructure costs effectively.

S1E1: Maximize service uptime with efficient incident management workflows - Masterclass 2023

In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more. Useful resources Follow us on social.

S1E1: Maximize service uptime with efficient incident management workflows [Cloud]

In this episode of Masterclass 2023, we'll cover how IT service management teams can utilize ServiceDesk Plus Cloud to quickly handle incidents and streamline the incident resolution process in a hybrid work setting. You'll learn how ServiceDesk Plus Cloud can enhance the effectiveness of incident management practice through collaboration, dynamic template creation, automation, and more.

Australian Community Media optimizes network performance with ManageEngine NetFlow Analyzer

Australian Media Company (ACM) is an Australian media company responsible for over 160 regional publications. Hector Camejo, The organization's IT Administrator, talks about how ManageEngine NetFlow Analyzer provides holistic insight into their complex network environment.

Free ITSM e-book: Service management strategies from 10 ITSM experts and leaders | Sophie Danby

This e-book presents a compilation of service management strategies for the next three years from 10 ITSM experts to help IT leaders stay up to date with industry standards. The e-book also highlights the need to align ITSM strategies with business needs to meet post-pandemic demand.

5 things to keep in mind when planning your IT budget

Successful budgeting plays a crucial role in helping organizations face economic downturns, business seasonality, and growth. However, strategizing an efficient IT budget for the financial year can be a herculean task, usually comprised of months of planning and revisal. The secret to an accurate budget lies not in standard templates, but in customizing the IT budget to your organization's unique usage and business requirements.