In this episode, we'll explore the ways organizations can streamline and automate various ITSM practices using visual life cycles and workflows. These practices include incident management, service request fulfillment, change, release, and more. You will learn how to create life cycles and workflows on a graphical, user-friendly canvas, enabling IT teams to follow organizational processes accurately and minimize errors.

👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP

Useful resources

👉 The beginner's guide to ITSM (IT service management) - https://mnge.it/Eyp
👉 What is no-code software? - https://mnge.it/no-code
👉 5 ways to resolve IT incidents swiftly in a hybrid work model - https://mnge.it/Tha
👉 The definitive guide to IT incident management - https://mnge.it/tLU
👉 A comprehensive guide to IT problem management - https://mnge.it/yRx
👉 A comprehensive guide on change management - https://mnge.it/change-mgmt-guide
👉 How to effectively implement ITSM processes and workflows - https://mnge.it/gaE
👉 An extensive guide to building an IT service catalog - https://mnge.it/02Z
👉 7 steps to build an effective service catalog - https://mnge.it/MkS
👉 What is CMDB? - https://mnge.it/z7k
👉 What is an SLA? - https://mnge.it/what-is-sla
👉 IT asset management best practices - https://mnge.it/P6l
👉 IT asset management strategy examples - https://mnge.it/cPr
👉 IT release and deployment management process in 11 steps - https://mnge.it/0rN

👉 Watch the entire Masterclass Season 2023 here at https://mnge.it/mc-2023
👉 Watch the entire Masterclass Season 2022 here at https://mnge.it/mc-2022

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