Operations | Monitoring | ITSM | DevOps | Cloud

Help Desk or Service Desk: Which Does Your Business Need?

In this video, learn the key differences between a Help Desk and a Service Desk and why choosing the right approach can significantly impact the growth and efficiency of your IT support operations. Discover when a help desk is enough, when a service desk becomes essential, and how modern IT teams can scale support effectively. In this video, you'll learn: Contact Us sales@motadata.com Resources.

How AI is changing platform engineering

AI is changing software development fast. But what does that actually mean for platform engineering teams? In this conversation, Civo's John Dietz and M R Rishi dig into what they're seeing on the ground, the 10x effect of AI on app count, what it means for platform team workloads, the debugging skills that are quietly being lost, and whether Kubernetes itself might eventually become just another abstraction.

Turbo360 for System Integrators: Grow Your Azure Practice

If you deliver Azure integration solutions for clients, this video is for you. Fragmented tooling, unpredictable bills, and support incidents that eat into your consultancy time — these are the problems that limit how fast SI partners can scale. Turbo360 helps you solve all three, and turn each one into a business growth opportunity. In this video, Turbo360 CTO Mike Stephenson (Microsoft MVP) walks through how system integrator partners are using Turbo360 to deliver better outcomes for clients, reduce support overhead, and build managed service revenue alongside their integration practice.

Azure FinOps with AI: What's New in Turbo360 v5.2

Turbo360 v5.2 is the biggest AI update we've shipped. Every module now has AI built in - not just to surface data, but to explain it, guide you through it, and help non-experts take action without needing to call in a specialist. In this video, Mike Stephenson walks through every new feature in v5.2, from AI agents that explain cost drivers and rightsizing recommendations, to a brand new Savings Tracker that gives you a better way to prove FinOps impact to management.

How Does SNMP Keep an Eye on Every Device on Your Network?

In this video, learn what SNMP (Simple Network Management Protocol) is and why it remains one of the most important technologies for network monitoring. Discover how SNMP helps IT teams collect device health metrics, receive real-time alerts, and monitor thousands of network devices from a single platform. In this video, you'll learn: Contact Us sales@motadata.com Resources Follow Us on Social Media.

The Four Pillars of AI Observability in 90 Seconds

AI applications can behave unpredictably, potentially leading to errors such as hallucinations or data leaks, even when classic monitoring indicates a successful response. To effectively monitor AI systems, four key areas should be focused on. Implementing these pillars can enhance trust in AI deployments, help manage costs, and identify safety issues before they impact users.

How Grafana Cloud Ingests Your Data | Data Sources, Alloy & OTel Explained

Learn the two main ways to get data into Grafana Cloud. In this video, we break down how Grafana Cloud connects to over 150 external data sources (like Salesforce, Postgres, and CloudWatch) where your data stays in place, and how you can send raw telemetry into Grafana’s fully managed databases for logs, metrics, traces, and profiles.