The ITIL Heroes Handbook gives you a quick backgrounder on ITIL basics and dives deep into ITIL Service Support with examples drawn from customers. It packs some action; you get to implement a Service Desk to understand how easy it is.

The key to a successful infrastructure migration to the cloud is planning. When migrating virtual machine workloads from an on-premises data center into Azure, the goal is to maintain business continuity by building a hybrid environment that leverages the benefits of running in Azure.

A security information event management (SIEM) solution is like a radar system that pilots and air traffic controllers use. Without one, enterprise IT is flying blind. Although security appliances and system software are good at catching and logging isolated attacks and anomalous behavior, today's most serious threats are distributed, acting in concert across multiple systems and using advanced evasion techniques to avoid detection.

Security incidents can happen without warning and they often go undetected for long periods of time. Organizations struggle to identify incidents because they often work in silos or because the amount of alerts is overwhelming and hard to determine the signals among the noise.

The AWS Cloud is no longer the future of information technology infrastructure, but rather a present day reality. As data growth continues to expand, organizations around the world are avoiding building, and in some cases, actively closing down, on-premises datacenters as paying for the total cost of ownership for such environments is becoming an unwieldy, or at the very least inefficient, use of capital. This trend can be observed with the increasingly rapid adoption of cloud services over recent years.

Get your containerized apps production-ready.

From POS systems to QR systems, building management, mobile devices, IoT, and more, retailers must deliver a seamless omnichannel experience to stay ahead of the competition. But are you equipped to provide reliable digital services while continuing to deliver innovation?

Learn about eG Enterprise's unified monitoring capabilities as they apply to your infrastructure and particular challenges, whether application performance management, Citrix monitoring, Java monitoring or other business environments.