Operations | Monitoring | ITSM | DevOps | Cloud

This white paper will provide best practices for alert tuning to ensure the following outcomes: monitoring is in place to catch critical conditions, the right people are alerted, the amount of noise is reduced, and people are not needlessly woken up.

The key to winning in today's 'Age of the Customer' centres on the staging of hyper-personalized, meaningful experiences throughout the entire omnichannel customer journey. To achieve this requires an integrated customer-excellence vision that bridges the divide between the physical and digital worlds.

To the outside world, customer service agents are the face of any business. They influence how people perceive brands and are directly responsible for the retention and churn rates for any organisation. This is not an easy responsibility to shoulder, especially if you're new to the industry.

Slash audit costs, improve efficiency, and minimize risk

In this technical paper, we'll compare the performance and features of InfluxDB 1.4.2 vs. Elasticsearch 5.6.3 for common time series workloads, specifically looking at the rates of data ingestion, on-disk data compression, and query performance. This data should prove valuable to developers and architects evaluating the suitability of these technologies for their use case.

On average, it takes nine months to detect and contain a data breach. Discover the seven security operations capabilities you need to decrease that time and reduce your risk of exposure.

Understand how your DevOps team can benefit by using an application performance monitoring tool.

The world is embracing high speed networks slow and steady.