Operations | Monitoring | ITSM | DevOps | Cloud

The ease of use and scalability of AWS makes it incredibly easy to build out new infrastructure and experiment with new services, but also causes difficulties in managing spend. This white paper focuses on AWS cost optimization best practices essential for a successful cloud migration.

This is a sneak-peek of all the things that are in store for you in this guide. By the end of this guide, you should have answers to these questions: What is an online helpdesk and why do I need one? What kind of online helpdesk is best for my business? ITSM or customer support? Hosted or on-premise? How do I put together a feature list? What if I have no idea what I need?

In this whitepaper, we discuss, for those businesses, the advantages a helpdesk has over email and lay out just how easy it can be to win customer love.

Organizations today require disruption in security management, which means not only modernizing security tools and best practices, but also involving more stakeholders in security ops, streamlining communication about security incidents, and coordinating responses efficiently and rapidly. It means embracing SecOps, a new approach to security management.

This Kubernetes Cheat Sheet puts all key Kubernetes commands (think kubectl) at your fingertips. Organized in logical groups from resource management (e.g. creating or listing pods, services, daemons), viewing and finding resources, to monitoring and logging. Enjoy and share!

How financial institutions are using ServiceNow for security operations

If you are a Microsoft shop for your server infrastructure, this white paper will help you learn how you can control and eliminate internal and external vulnerabilities of your servers through a centralized Windows event logs monitoring along with an integrated network monitoring software.

The need for unified network management is well known to every business and IT professionals. However, are the insights directly relative to the cost of network management solutions? Doesn't have to be!