Operations | Monitoring | ITSM | DevOps | Cloud

Proactive Security Strategy for the Public Sector (10 Steps, Part One)

The U.K. public sector holds some of the most important and sensitive data in the country, from private medical records to military intelligence. Consistently protecting this data is a major priority, which means the IT teams working within the public sector are entrusted with implementing the most effective security measures to prevent attacks or internal mishaps.

Monitoring eCommerce - How to Keep your Customers

Digital shopping has exploded over the last few months to levels no one could have planned for. Any kind of performance issue can negatively impact an eCommerce site and cause a drift in loyalty, bounce rates to go up and user conversions to go down. Not to mention how outages or slow page loading impacts employee productivity.

Digital Transformation for Enterprises - The New Normal of the Remote Workforce

The COVID-19 pandemic has turned our world upside down. Unemployment has soared, entire industries have been impacted, and schools have been shut down. However, one huge change has remained under the radar. We’re on the cusp of witnessing the death of cities as we know them. To understand why let’s rewind to 1870: the start of the industrial revolution in the United States. Industrialization drove people from rural communities to cities.

Announcing the Elastic Contributor Program

Open source contributions are foundational to Elastic — from Elasticsearch’s Apache Lucene core to the addition of open source Logstash and Kibana to form the Elastic Stack you’ve come to know and love. Over the years, the Elastic community has created over 90 Beats, shared use case tutorials like those from Volvo, T-Mobile, and Microsoft, and presented at hundreds upon hundreds of meetups.

Bold, insightful, real-time: Visualizing APM data with Canvas in Kibana

Since we launched Canvas in 2018, we have seen tons of our users create beautiful dashboards that tell stories with Elasticsearch data. In the spirit of making it even easier to get started, we are creating templates that you can import and get instantly beautiful dashboards for all the data the Elastic Stack captures.

Your Burning Questions about AIOps and Observability Answered

A fireside chat to discuss use cases and deployment tips for AIOps with observability generated a stream of compelling questions from attendees, which the Moogsoft hosts answered with depth and expertise. Combining AIOps analysis with detailed observability data is key for DevOps and SRE teams to attain continuous service assurance, so Moogsoft just published a new ebook about this topic titled “Observability with AIOps For Dummies.”

How to Use the Triple-A Framework to Optimize Your IT Services

Marketing teams have the 4 Ps (product, price, place, and promotion). Sales teams have ABC (Always Be Closing). As far as frameworks go, there are a lot of great examples out there for how we can effectively do our jobs, create processes, and make decisions. But what about IT teams looking to optimize their services? Do any frameworks exist? One does, it’s called the triple-A framework—and it’s got nothing to do with batteries.

How to Avoid SLA-Killing, Budget-Busting Cloud Performance Problems

There are lots of excellent reasons to move applications into the public cloud. But those benefits cannot come at the expense (pun intended) of performance. Your SLAs, whether explicitly stated and written into contracts or implicitly promised through your commitment to quality, are part of your brand. Falling short is costly. Even if you don’t have to pay penalty fees, your reputation and customer loyalty can take a hit.

Nexthink Named in Gartner's Guide for Digital Experience Monitoring (DEM)

We’re proud to announce that Nexthink has been named, once again, as a leading technology vendor in Gartner’s latest Market Guide for Digital Experience Monitoring (DEM). More than ever, the topics in the guide are striking a chord for many Infrastructure & Operations (I&O) leaders. According to Gartner, in the first few months of 2020 inquiries for end-user experience grew five times compared to 2019.