Operations | Monitoring | ITSM | DevOps | Cloud

The global pandemic has drastically accelerated digital transformation initiatives and forced organizations to reimagine customer service by having them take on the incident commander role in managing and responding to customer issues and engaging with customers. In addition to prioritizing digital services, many businesses have migrated to the cloud to increase business agility, develop and deliver new features faster, and meet the growing demands of end users.

This month, I made the decision to join CloudZero as their new chief revenue officer — a choice I’m incredibly excited about. In the past week, a number of colleagues have asked me to share why I joined the company. After answering the question a few times, I decided to take a minute to collect my thoughts and explain why this incredible company is the next step in my career.

Over 700 professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our two-day “IT Ops Ready” virtual conference.

Women in tech is an interesting subject for many reasons. We hear endlessly how the tech industry lacks women, how the gender pay gap is still an issue and how we still lack women in high managerial positions. But we still don’t know why this is. Are women purposely not choosing the tech industry or does the issue run deeper than that?

In today’s digital age, having secure data solutions is essential for improving data loss prevention. Part of this solution should also include a cybersecurity training plan for your IT staff. Many companies make the mistake of pricing the tools to help prevent data breaches but never take the time to ensure their employees are properly trained on these applications.

Hi folks, Ward Bekker here from the Solutions Engineering team. I’ve just published a video on the new Loki 2.0 release that I’m excited to share with you. The Loki team announced the brand-new Grafana Loki 2.0 release at last week’s ObservabilityCON conference. It’s an exciting, feature-packed release. Loki’s slogan — like Prometheus, but for logs — is more true than ever before.

Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all employees. Another tool that has made the transition smooth and ensured uninterrupted communication is Voice over Internet Protocol (VoIP).

Today, most organizations, large or small, are hosting their SaaS application on the cloud using multi-tenant architecture. There are multiple reasons for this, but the most simple and straightforward reasons are cost and scalability. In a multi-tenant architecture, one instance of a software application is shared by multiple tenants (clients).

Grafana vs InfluxDB – Both offer their cloud services for storing, visualizing and alerting on any kind of time-series data. Both cloud offerings differ from each other in various ways and follow distinct pricing strategies. In this article, we cover the details of Grafana as a service and InfluxDB Cloud, their features and benefits along with their pricing models. MetricFire is a Hosted Grafana service, where you can use Grafana dashboards directly in the MetricFire platform.

Monitoring IT resources is part of the daily activities in large and medium-sized companies, but smaller companies also benefit from the advantages of monitoring systems, memory capacity, availability, and performance. The aim of such proactivity is to ensure smooth processes - for example, IT administrators need to know days in advance that disk space is becoming too low, so they can do something about it.