Operations | Monitoring | ITSM | DevOps | Cloud

You’ve probably heard of OpenClaw. Maybe you’ve seen the demos where an AI agent opens a browser, navigates to your CRM, fills in a form, and files a support ticket. No API required. Maybe you thought “that’s cool but I’d never run that at work.” Your employees already are. According to Permiso’s research, 22% of enterprise customers have employees running OpenClaw without IT approval.

On February 10, 2026, Claude users around the world began reporting service failures affecting chat sessions, API integrations, and Claude Code workflows. The first verified outage report reached StatusGator at 19:33 UTC. StatusGator issued an Early Warning Signal at 20:24 UTC. Claude did not post an official “Investigating” update until 22:11 UTC. This incident clearly demonstrates the gap between real user impact and official status page updates.

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re tackling a growing challenge for modern professionals: organizing digital workspaces in an era where files, apps, and notifications constantly compete for attention. As work becomes increasingly cloud-based and collaborative, a cluttered digital environment can slow teams down, create confusion, and impact productivity. The good news?

Every SysAdmin knows the feeling. They are swimming in logs—terabytes of them. Every daemon, service, and kernel subsystem religiously writing their activities to syslog. The data exists. The signals are there. Yet, somehow, incidents still are still unpredictable. How is this even possible? Here's why this happens: Traditional syslog infrastructure was designed for storage and retrieval, not detection and response.

IT teams are being held hostage in the return-to-office debate. They didn't even get a seat at the table. And if you're not at the table, you're on the menu. The job market has cooled dramatically. Canada's unemployment rate hit 7.1% in August 2025, which is the highest since May 2016, excluding pandemic years. Employers noticed. And the RTO mandates started rolling out fast: The debate is heating up. Employees don't want to give up remote work. Executives want people in the office seats.

You run Lighthouse and it tells you your Speed Index is bad. But the page looks like it loads fine. You see stuff on screen early. So why is Lighthouse acting like your site is a sloth? Speed Index is a “how fast does this page visually fill in” metric. Not “when did the first pixel show up” (that’s FCP) and not “when did the main content show up” (That’s LCP). It’s the whole above-the-fold loading experience, averaged over time.

If you’re looking for a dashboarding solution today, chances are you’ve looked at Grafana or SquaredUp — or both. Grafana is a popular open source dashboarding tool with on-prem and cloud variants, while SquaredUp is the SaaS, cloud-based unified dashboarding solution. Both offer a comprehensive list of data sources that they can plug into and build dashboards. As such, they both also offer an integration with Azure - which is the focus of our discussion today.

If troubleshooting still feels harder than it should, check on these two numbers: how many dashboards you have, and how many alerts fire every day. For most teams, it’s hundreds of dashboards and thousands of alerts, a sign of maturity, coverage, and good intentions. On the other hand, we also see that when something actually breaks, that coverage rarely turns into clarity fast enough.

Downtime cost the public sector $193 million last year — and the financial hit is only the beginning. Beyond the numbers, downtime in the public sector can also lead to severe consequences for citizens: interrupted access to critical online services, delayed benefits, and stalled emergency response. When citizens cannot rely on government services, downtime becomes more than an inconvenience; it becomes a matter of trust. More than uptime, resilience is the new success metric for modern government.