Operations | Monitoring | ITSM | DevOps | Cloud

Chaos theory tells us that disruption strongly relates to time; and that the interval between chaos events either increases or decreases based on the amount of action. It sounds like a complex concept but the internet has managed to prove this theory and make it viral – not Rick Roll viral, more like DogeCoin viral – where profits are instantly influenced by volatile popularity. Inside the internet, speed equals profit so it makes sense to monitor it…but what does that mean?

It’s never been more critical to protect your data infrastructure against malicious actors, with organizations dealing with an ever-expanding number of increasingly sophisticated attacks. Monitoring solutions represent part of your infrastructure’s attack surface area – they enjoy highly privileged access to the systems they help manage, and store sensitive information about the workloads running on them.

IT Service Management (ITSM) is the essence of IT service delivery in an organization. However, ITSM cannot properly contribute value if the people, processes, and technology in place are not optimized. This is where ITSM automation can help streamline operations to generate optimum efficiency. But, you may ask, what is ITSM automation exactly and what kind of benefits can it reap for your business? Let’s find out!

As company infrastructures now sprawl across several different environments, additional tools need to be added to the portfolio. But adhering to the traditional approach of focusing on individual devices, their health, performance, and availability, only aggravates its downsides; i.e. visibility blind spots, tool disparity, and therewith connected “swivel-chair” management. The problem calls for increased network traffic visibility that does not come at the cost of extra work.

SDLC is one of the age-old terms in the software industry. SDLC stands for Software Development Lifecycle and is a methodology that defines various strategies and steps for building high-quality software most efficiently. SDLC is undoubtedly an integral part of most organizations’ development routines.

There’s stargazing, and then there’s SOFIA. The SOFIA airborne astronomical observatory is a joint NASA and German Aerospace Center endeavor consisting of a modified Boeing 747SP aircraft with a 2.7-meter reflecting telescope and a team of astronomers onboard.

Get ready to collaborate with your team on a whole new level. While Git is amazing at tracking changes over time and giving us insight into the past, it’s not so great at helping you see what changes others are currently making or who is assigned to work on what parts of the code on any given project. Wouldn’t it be great to get better insight into what others on your team are actively working on, without ever switching applications? We could not agree more! Announcing GitKraken v7.7.

You may have seen we announced recently that we have more than 50 technology providers active within our Technology Alliance Program (TAP). These providers include many well-known technology leaders, like Cisco, Sophos, and Webroot, alongside emerging innovators, including Liongard and Zomentum.

My colleague Lewis Pope, our head security herd, wrote an excellent blog last week about hardening N-able™ RMM. I thought it prudent, in light of recent developments, to do the same for the N-able N-central® product. A lot of it is common knowledge, but I wanted to put together a checklist so you can review the security of your N-central platform and ensure you’re meeting some of these best practices.

Atos needed deep insights into the entire chain of components necessary for a virtual workplace to do its job properly, with a particular emphasis on user experience. This is exactly the kind of requirement that eG Enterprise is built for, which is what prompted Atos to start using the product five years ago. Sietze Vrind, a business manager at Atos says they’ve “never regretted it for a moment.”