Operations | Monitoring | ITSM | DevOps | Cloud

If there’s one thing we’ve learned at CloudZero, it’s that success in FinOps isn’t just about having the right tools. It’s about knowing how to use them, and understanding the “why” behind every number, dimension, and dashboard.

If you’ve ever tried to make sense of your AWS bill, you know how fast things get messy. Different accounts, hundreds of services, random tags, and suddenly, no one can say for sure who’s spending what or why the total looks so high. It’s not that teams don’t care about costs — it’s that AWS billing data isn’t always easy to interpret. Finance wants accountability. Engineering wants visibility. And somewhere between the two, ownership disappears.

KubeCon + CloudNativeCon North America 2025 wrapped up in Atlanta last week, and it sure did feel like a big one for OpenTelemetry. Between Observability Day, the project updates, and the activity around the OpenTelemetry Observatory booth, you could feel how quickly the ecosystem is maturing.

Engineering leaders face a constant barrage of questions that pull them away from strategic work. A team lead asks about scorecard compliance. A PM wants a status update on a migration. Someone needs incident trend data for a quarterly review. Each question is reasonable. Each requires context switching, digging through dashboards, or pinging someone on your team for a report. What if you could just ask?

More and more enterprises are shifting toward private cloud and hybrid deployments for control, data residency, and security. At the same time, observability is no longer a “nice to have” tool. It's mission-critical for teams driving rapid change across cloud-native, multi-service architectures. Leaders are realizing they need deep visibility and rapid debugging everywhere their systems run.

In July, we introduced powerful new Honeycomb Telemetry Pipeline features that helped teams take control of their observability data with safe sampling, flexible rehydration, and a visual pipeline builder. Since then, we’ve built on that foundation. Today, we’re introducing the latest enhancements to Honeycomb Telemetry Pipeline, which give teams deeper visibility into pipeline health, more efficient access to archived telemetry data, and reduced operational complexity.

Okay, I'm going to say something that would make 2016 Charity want to throw her laptop across the room: we're making a major investment in metrics at Honeycomb. I know, I know. "But Charity, you literally called them ‘shit salad!’" I did. Also "nerfed dimensions." I said they would "fucking kneecap you." For most of the past decade, I've been social media’s most reliable anti-metrics evangelist. Have I repented? No.

When we introduced Canvas in beta, our goal was to reimagine how teams explore and collaborate around their observability data without requiring manual querying. Canvas has quickly become the AI-guided workspace that helps teams transform raw telemetry into meaningful, shared understanding faster than ever before. And today, we’re thrilled to announce that Canvas is now Generally Available (GA) for all Honeycomb users.

Recently I've been to Lisbon's Web Summit conference, a 3 day, 70,000 participants, 15 stages, 800+ speakers event. Even though there was a track called "AI Summit", all the talks were about AI and AI Agents and how the future of the web, business, economy is more and more AI, and how businesses and people should take steps to adapt as soon as possible to an online world managed and operated by Artificial Intelligence.

Struggling with latency, congestion, or compliance issues? Discover when it’s time to move from public internet to private connectivity. Network operations have never demanded more than they do now, leading many network managers to question whether the public internet is enough. While many organizations begin their network journey with VPNs over the public internet, they often bump into limitations quickly and begin exploring the natural next step – private connectivity.