Operations | Monitoring | ITSM | DevOps | Cloud

The Power Couple: How HR & IT Can Prevent Employee Turnover & Burnout

Forget the vanity metrics and the steady but painfully slow progress plans. HR professionals want to meet the demands of modern employees and rise to the challenge of a hybrid workforce by making a lasting change right now. That’s the dream, right? A happy employee stays your employee. A happy employee gets work done. A happy employee makes your company profitable. If we all had happy employees, we’d be happy.

The Main Tech Trends Of 2021

2021 has been a year quite unlike any other. The world is attempting to return to some kind of normality, with the pandemic still a major issue, which has created huge challenges for businesses but also new opportunities. Tech has been crucial in this unique time, and it is hard to imagine how the world would have managed during COVID-19 if it had happened 10 years ago. So, what have been the major tech trends in 2021? There are a number of trends that have emerged this year and played a key role in helping people and businesses to retain some kind of normality.

Add More Metadata to Your Front-end JavaScript Errors in AppSignal

Our front-end JavaScript library has been updated with an easier way to add more metadata to front-end errors using the sendError and wrap helpers. Previously, sendError and wrap helpers only supported customizing tags and the namespace for the error. More information could be set on error spans if they were manually created, but now that type of information can be added to errors sent using these helpers.

How to Upgrade to Mattermost v6.0

Thanks to a lot of hard work and excellent feedback from the open source community, Mattermost v6.0 is now generally available! This is a major platform upgrade with new capabilities and wider use case coverage, which many server administrators will be eager to take advantage of. Due to the scope of the changes introduced in v6.0, admins will want to plan ahead for a bit of downtime, especially for larger database migrations. Here’s a rundown of what’s new and what to expect.

How We Use Mattermost to Build Mattermost

We started building Mattermost because there was no collaboration solution on the market that fulfilled our engineering teams’ needs as game developers. These days, we’re a software development startup with many of the same needs, processes, and frustrations as our customers. Mattermost has been 100% remote from the beginning, with employees all over the world.

A Primer on Prometheus Metrics

Keeping an eye on metrics is one of the essential things that every developer should do for their applications. Prometheus is a tool that has gained a lot of popularity in the field of metrics. When you start with Prometheus, you may not recognize its potential at first because it takes time to explore the entire tool. But once you become acquainted with the features, you will find it highly useful.

Achieving 86% Productivity Gains Through ITSM Automation

Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.

IoT set to overtake cloud computing as primary Industry 4.0 technology

New research by Inmarsat, the world leader in global mobile satellite communications, reveals that investment in the Internet of Things (IoT) is set to overtake cloud computing, next generation security, big data analytics and other digital transformation technologies in the near future. Respondents drawn from multiple industries reported plans to invest the greatest proportion of their IT budget on IoT projects over the next three years.