Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

On-call compensation models

Providing customers with a world-class and seamless user experience is critical for the success of any business. It is therefore important that you have a robust on-call strategy that optimizes the availability of the right subject matter experts, on-call engineers, and support engineers to resolve critical, user-impacting incidents as soon as possible.

Learn the different cloud service types: SaaS, PaaS, IaaS

In previous and great articles in here, we already talked about what Cloud is and the types that exist floating above our heads. But today, for a change, we want to focus more on one of its totally forgotten key aspects: Are clouds actually made of childish dreams and cotton candy? No! Just kidding! Today we are going to talk in “Pandora FMS discussions” about what cloud service types there are.

Website Monitoring: Best Practices

In theory, the default monitoring check settings should work in the majority of cases. However, everyday practice shows that our case does not belong to this majority. Therefore, it is necessary and worthwhile to dedicate some time to the optimal configuration of monitoring. It is also important to properly prepare the monitored website and the organization itself.

VMware Tanzu Application Service 2.10 Adds New CLI, Eases Upgrades with More Flexible Control Plane

VMware Tanzu Application Service 2.10 is now generally available (GA) on the Tanzu Network. As SpringOne approaches, it’s only fitting to have a new Tanzu Application Service release to talk about. Spring and Tanzu Application Service is the dynamic duo that drives superior business outcomes for enterprises around the world.

4 Secrets to Remote Agile Success

Agile teams are designed to respond to change. But even for the most seasoned agile teams, responding to the changes brought about by COVID-19 was a pretty tall order. This is the story of how one agile team responded to the abrupt transition to remote work without missing a beat, and without losing its sense of synergy. If you’re in need of some tips on how agile software teams can maintain both their productivity and their morale while remote, this post is for you.

Track What You're About To Deploy

In order to have the most successful deployment, there are a few best practices that software development teams should be mindful of. First, following a continuous delivery approach allows software development teams to release in shorter cycles, so that building, testing, and releasing can be done with greater speed and reduced error rates.

The 3 musts for every FinTech incident management pro

Few industries have experienced such a disruptive whiplash as the financial services industry. With the dizzying encroachment of agile, innovative, and fearless fintechs coming to the fore, traditional banking institutions have had to completely rethink their business, revenue models, and customer engagement initiatives.

Optimizing logs for a more effective CI/CD pipeline [Best Practices]

Continuous Integration and Continuous Delivery (CI/CD) delivers services fast, effectively, and accurately. In doing so, CI/CD pipelines have become the mainstay of effective DevOps. But this process needs accurate, timely, contextual data if it’s to operate effectively. This critical data comes in the form of logs and this article will guide you through optimizing logs for CI/CD.

The Ultimate Guide to Microservices Logging

Microservice architecture is widely popular. The ease of building and maintaining apps, scaling CI/CD pipelines, as well as the flexibility it offers when it comes to pivoting technologies are some of the main reasons companies like Uber and Netflix are all in on this approach. As the amount of services in a microservice architecture rises, complexity naturally also rises.