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The Anatomy of the Perfect Knowledge Base Article

Anatomy was always one of my favorite subjects in school—it just made sense. I still know the structure of a human cell, I remember the different parts of the ear, and because I’m active, I know the soreness I feel in my muscles is caused by lactic acid fermentation. Lessons from anatomy have proven to be some of the most practical for my everyday life.

It's a Mad, Mad, Mad, Mad Multipath World

Picture a network—any enterprise network. What do you see? In almost every case, in almost every environment, you’ll find hubs and spokes of hubs and spokes all the way down. For network engineers, their focus may be even more narrow: innumerable clients, lots of switches, and fewer routers connected to a core. This classic on-prem topology has served reliably since the dawn of Unix time.

Optimizing Load Times on Apache Web Server on Digital Ocean With SolarWinds Pingdom

Introduction We all want the fastest application possible for our customers. At the same time, we’re under pressure to continuously add new features. These new features add complexity, which makes our application heavier, which in turn slows our applications down. So, how do we add new features, yet keep the performance of our application high?

How Important Are Application Performance Metrics to Mission Success?

Federal IT pros have tracked application performance for decades. Today’s environments are far more complex than they’ve ever been, particularly with the quick and steady rise of cloud computing, mobile devices, and remote work. This enhanced complexity demands an improved ability to collect and track application performance metrics to ensure things are operating as expected and needed. But not all federal IT pros have the time or knowledge to keep up with the demand.

6 Best Bandwidth Monitoring Tools

Your network relies on reliable data transmission. Not only could troublesome connections yield negative results for customers, but connectivity issues could also indicate deeper problems within your network. However, if you monitor your bandwidth consistently and carefully, you can maintain your network’s health and solve issues as they arise.

Troubleshooting Firewall Issues in DigitalOcean

DigitalOcean is a cost-effective virtual private server (VPS) provider popular among the developer community. The platform also offers services for rapid development, deployment, testing, and maintaining modern distributed applications. One of these services is a managed firewall solution that allows blocking unwanted traffic. It’s relatively easy to manage and deploy as an infrastructure component. Sometimes, however, operations teams need to dig deeper when the firewall blocks network traffic.

3, 2, 1 Liftoff! Launching Your ITSM Implementation

We have service desk liftoff! Well...almost. Completing an IT service management (ITSM) evaluation is no easy feat, but selecting a new solution doesn’t mean it’s time to take your foot off the pedal. Transitioning to a new solution shouldn't be a burden or take away from your day-to-day responsibilities. Developing a strategic approach to tackle your ITSM implementation can help expedite your time to value and maximize your resources.

9 Best Network Discovery Tools

Your organization’s network is large, complicated, and constantly expanding. While you might think you have a handle on it, manually monitoring your network can lead to inaccuracies due to outdated data, undetected devices, and other common visibility issues. A network device discovery tool can help you find devices on a network to manage your device’s health, troubleshoot performance problems, and prepare for your network’s future.

5 Best Network Uptime Monitoring Software

A slow website or unreliable server caused by uptime issues within your network can drive away potential customers and could be costly and time-consuming to address if it happens repeatedly. A network uptime monitor will enable you to detect, diagnose, and aptly solve problems related to uptime while continuously observing your devices and automatically updating data visualizations.