Heading to the gym, you have access to so many amenities in one place: cardio equipment, private studios, a pool, free-weight area, a basketball court. Imagine if those conveniences were located at separate facilities, forcing you to have separate memberships and make different trips to achieve a well-rounded workout – it doesn't bode for the best experience. In a different context, think about your employees' experience as they search for answers across multiple platforms for service providers.