Operations | Monitoring | ITSM | DevOps | Cloud

Ivanti’s 2025 State of Cybersecurity Report found something utterly unsurprising: that organizations report a significant preparedness gap (that is, the gap between the perceived threat level and their degree of preparedness) across every threat vector and vulnerability we asked about. While security teams rightfully devote resources to building resilience so they can swiftly respond to and recover from attacks, closing those preparedness gaps requires proactive cybersecurity measures.

Lurking beneath the convenience and everyday nature of USB devices is a sophisticated cybersecurity threat known as BadUSB. BadUSB is a type of attack that leverages the reprogrammable firmware in USB devices (e.g., flash drives, keyboards, charging cables) to carry out malicious actions. Unlike traditional malware, which lives in the file system and can often be detected by antivirus tools, BadUSB lives in the firmware layer.

I recently spoke with a CIO who had committed a large amount of IT resources to manually migrating computers from Windows 10 to Windows 11. The process required months of planning, device assessments, compatibility testing and hands-on coordination to avoid disruptions to day-to-day business operations. While their dedication ensured their rollout was on track for the looming Windows 11 end-of-support date, it highlighted the strain such projects place on internal teams.

When I took on leading the Network Security Group (NSG) at Ivanti in October 2024, it was a bit like a homecoming for me. You see, I spent almost two decades overseeing the development of these products before moving on to other responsibilities at Ivanti. NSG is responsible for building and maintaining Ivanti Connect Secure, Policy Secure, and Neurons for ZTNA, among other solutions.

Windows 11 offers enhanced security and a modern user interface, but the transition can be complex for large organizations, with logistical and employee buy-in challenges. Microsoft will end support for Windows 10 on October 14, 2025, so it's crucial to start planning and executing Windows 11 deployments now.

At WWDC25, Apple announced a set of updates to simplify IT management for enterprises. These updates, spread across macOS 26, iOS 26, iPadOS 26, tvOS 26 and visionOS 26, introduce practical tools to improve device, application and user management. This article outlines the specific capabilities and how they can be applied effectively in enterprise environments.

Agentic AI is making waves across various industries, and its potential to transform ITSM is undeniable. With all the talk about agentic AI capabilities, you are probably daydreaming about streamlining ITSM processes through automated incident management, automated change risk analysis, improved efficiency through service desk automation, or enhanced service quality with predictive maintenance. But you also may start to wonder: How real is all of this? Is my organization truly ready for agentic AI?

When operating in healthy economic environments, business teams are often allowed greater rein to explore how budgets can be allocated. But when times become tough due to geopolitical tensions, global tariffs, tech disruptions, layoffs, restructurings and rising tech costs, there is greater pressure on CIOs to minimize wasteful spending and prove the value of their IT investments — ensuring a louder bang for their buck.

You can’t fix what you don’t know is broken. Proactive attack surface management begins with total attack surface visibility, but persistent cybersecurity data blind spots leave organizations vulnerable. Ivanti’s 2025 State of Cybersecurity Report finds that siloed and inaccessible data limits visibility into threats and impedes security efforts and response times.

Apple declarative management introduces a shift from the traditional command-based model to a more autonomous and flexible framework. This approach aims to improve the efficiency and responsiveness of managing Apple devices. The components of Apple declarative management — declarations, assets, predicates and status channels — work together to create a more efficient, scalable and responsive MDM framework.