Operations | Monitoring | ITSM | DevOps | Cloud

Have the concepts of “work” and “workplace” ever seen as much change as they have in the past five years? These changes have driven a corresponding shift in employee attitudes toward work. The Great Resignation may have been the first highly visible indication that something organizations and workers had never experienced was afoot. It laid to rest any notion that every employee was grateful to be tethered to a desk in a locked-down location from nine to five.

HR organizations safeguard some of a company's most crucial information – from insurance and benefits details to company policies, onboarding and more. An HR knowledge management solution is vital to streamlining those functions. Without the right HR knowledge management solution, dispersing knowledge and answering questions can take up too much of an HR team's time. That pushes more critical tasks down the to-do list.

Embracing the cloud is crucial for organizations seeking flexible ways to store and manage applications and complex data without being tied to a local device and single location.

Legacy cybersecurity systems – many designed over a decade ago – fail to account for the new breed of attacker capabilities and vulnerabilities – nor for the reliance on human configuration that is the Achilles heel of so much software. This new reality is being answered with the software development concept called security by default, a necessary complement to the principles of Secure by Design set forth by the U.S. Cybersecurity & Infrastructure Security Agency (CISA).

When migrating from Intune, Ivanti UEM can provide users secure access to enterprise services, either on-premises or via the cloud based. This is another key pillar of our ultimate guide to migrations from Intune to Ivanti UEM. Ivanti provides Ivanti Access for cloud authentication infrastructure and Ivanti Sentry for on-premises resources. Both components leverage conditional access to ensure only secure, known devices are allowed to authenticate.

Uninterrupted Enterprise Service Management (ESM) is essential to maintaining business productivity, efficiency and employee satisfaction. Traditional on-premises ESM systems can be limited in scalability, lack updated security measures and be hard to maintain and upgrade. Relying on on-premises systems raises the additional risk of complete data loss and reduces service availability due to the reliance on only one or two potential failure points.

Service request management is a critical component of IT service management (ITSM) that enables the efficient handling of employee-initiated requests. Ivanti research shows that 56% of IT professionals have seen an increase in service requests, while one in three professionals knows someone who has resigned due to feeling burned out, according to Ivanti’s 2024 Everywhere Work Report.

Until relatively recently, enterprises relied on fixed perimeters using firewalls and VPNs to control access to networks and resources. Traditional network security assumed that everything within the network could be trusted, while external users were granted access with simple password protection.

Apple's announcements at this year’s Worldwide Developers Conference have surprised everyone with new capabilities designed to make the IT admin's life easier for managing and securing devices. As we expected, Apple kept expanding declarative management configurations and capabilities for securing iPhones and iPads and robust management of macOS in the enterprise.

Running a risk-based vulnerability management program is essential to maintaining a secure business computing environment. In a previous blog, “How Implementing Risk-Based Patch Management Prioritizes Active Exploits,” I provided perspective on how to prioritize vulnerabilities. Honing the operational aspect of securing your systems is essential to that process. Conducting patch operations in your organization can be a complicated process.