Liquid IT is a New Zealand IT services company that delivers cybersecurity, network connectivity and integrated workspace services to government and corporate clients in New Zealand. The firm manages a hybrid IT environment for its customers that includes Microsoft Azure cloud services, Cisco Meraki cloud network services, plus on-premises compute, storage and networking from the likes of VMware, Dell EMC, Nutanix, AeroHive and Palo Alto Networks.

In December, information security researchers discovered a serious vulnerability in the popular open-source logging library, Log4j. If exploited, this vulnerability, known as Log4Shell, could allow malicious attackers to execute code remotely on any targeted computer. Millions of computers use Log4j. According to one study, 93% of all cloud environments are affected by the vulnerability.

Enterprises use managed service providers (MSPs) to handle their distributed IT environments in a flexible, responsive, and cost-effective manner. Service providers that help enterprises embrace digital business models and deliver outstanding customer experiences will see faster revenue growth and better profitability.

The following first appeared on VentureBeat. Despite the economic uncertainty due to the global pandemic, worldwide technology spending in 2021 increased by nearly 9% to $4.2 trillion. The U.S. economy grew sharply across the past three quarters of 2021, leading to stronger consumer spending, higher price inflation, and persistent employee shortages amid the great resignation.

OpsRamp was one of only two vendors to be recognized in 451 Research’s Market Map for Application and Infrastructure Performance Monitoring (AIPM) in the categories of Infrastructure Monitoring, Event Correlation and Alerting. 451’s AIPM Market Map offers a holistic perspective on key emerging categories in the IT monitoring and observability space.

2021 brought us widespread COVID vaccines, the Great Resignation, global supply chain disruption, inflation that went from transitory to persistent, accelerated digital transformation in the wake of the pandemic, an attempt at a return to normalcy—and the office—and plenty of uncertainty for the year ahead, thanks to the Delta and Omicron variants.

The OpsRamp Monitor captures the latest buzz around what’s trending in the world of ITOps and related technology, and October saw some significant news, including Facebook’s unprecedented outage. Let’s dig in.

There is no shortage of content and guidance freely available on the web on how to think like a startup, act more like a startup, turn your various business units into innovation factories like startups and become more agile and responsive to customer demands just like startups.

The whole point of monitoring and managing your IT services is to ensure that they’re able to keep business services available and responsive to customer demands. But how do you actually quantify the return on investment you get from your IT performance management solutions? Digital Enterprise Journal set out to answer that question in its new research study, The Total Business Impact of IT Performance.

Managed service providers have to manage complex and diverse customer environments that typically include hybrid infrastructure and multiple monitoring feeds. They need to be able to discover and monitor these environments, correlate alerts from multiple systems into single events, and map business services to the infrastructure and application services that support them, building customer-centric dashboards for real-time service and application health in the process.