In the last half-decade, AIOps and observability have arguably been the hottest two topics in IT operations management. Gartner first mentioned AIOps—Artificial Intelligence for IT Operations—in 2016, defining it as using big data and machine learning to automate IT operations processes, such as event correlation, anomaly detection and causality determination.
As more workloads move to the cloud, more employees work remotely and SaaS application adoption increases, enterprises have had to rethink the way they secure access to the IT services their employees need. The reality for most enterprises today is a multi-vendor, siloed approach that has only compounded their security and IT operations management headaches as they end up using multiple management tools to secure and govern their access to cloud services.
A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.
Liquid IT is a New Zealand IT services company that delivers cybersecurity, network connectivity and integrated workspace services to government and corporate clients in New Zealand. The firm manages a hybrid IT environment for its customers that includes Microsoft Azure cloud services, Cisco Meraki cloud network services, plus on-premises compute, storage and networking from the likes of VMware, Dell EMC, Nutanix, AeroHive and Palo Alto Networks.
In December, information security researchers discovered a serious vulnerability in the popular open-source logging library, Log4j. If exploited, this vulnerability, known as Log4Shell, could allow malicious attackers to execute code remotely on any targeted computer. Millions of computers use Log4j. According to one study, 93% of all cloud environments are affected by the vulnerability.
Enterprises use managed service providers (MSPs) to handle their distributed IT environments in a flexible, responsive, and cost-effective manner. Service providers that help enterprises embrace digital business models and deliver outstanding customer experiences will see faster revenue growth and better profitability.
The following first appeared on VentureBeat. Despite the economic uncertainty due to the global pandemic, worldwide technology spending in 2021 increased by nearly 9% to $4.2 trillion. The U.S. economy grew sharply across the past three quarters of 2021, leading to stronger consumer spending, higher price inflation, and persistent employee shortages amid the great resignation.
OpsRamp was one of only two vendors to be recognized in 451 Research’s Market Map for Application and Infrastructure Performance Monitoring (AIPM) in the categories of Infrastructure Monitoring, Event Correlation and Alerting. 451’s AIPM Market Map offers a holistic perspective on key emerging categories in the IT monitoring and observability space.
2021 brought us widespread COVID vaccines, the Great Resignation, global supply chain disruption, inflation that went from transitory to persistent, accelerated digital transformation in the wake of the pandemic, an attempt at a return to normalcy—and the office—and plenty of uncertainty for the year ahead, thanks to the Delta and Omicron variants.
