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The OpsRamp Monitor: February

Don’t stop thinking about tomorrow: For enterprise IT leaders everywhere, it’s no longer enough to lead well today and have teeth in the business. You must now be prepared for all manner and scope of uncertainty and change, and according to Accenture, very few organizations are there yet. In a recent report, the consultancy reports that only 7% of organizations are “future-ready”.

IT Operations Glossary 2021

With increasing complexity and workloads, the world of IT operations is constantly evolving to meet the needs of digital-first organizations. Automation, AI and DevOps are intersecting today like never before. A constant influx of new technologies means new terms. Here's our take on the meaning of leading words and phrases in the space right now.

A Dashboard Guide for IT Operations Metrics

As one of the three pillars of observability, along with logs and traces, digesting metrics is a crucial part of any ITOps admins’ job. Metrics are a numeric representation of data measured over intervals of time and thus can derive knowledge of system behavior historically, which can help predict future patterns of behavior and inform investigations of issues and incidents.

Mark Settle on IT Leadership In 2021

The year 2020 was uniquely challenging for business and IT leaders around the world. The sudden shift en masse to remote work put tremendous pressure on IT teams to pivot and keep the show running for business continuity. Going digital is no longer a debate and digital transformation became more than a project in the distant future. So what else has changed in the IT leader’s playbook? We spoke with veteran CIO and author Mark Settle.

OpsRamp Gives a Boost to Netflow and UC Monitoring

The modern enterprise network is akin to the transcontinental railroad system in the United States in the early 20th century: it was far-reaching and commerce depended upon the reliability of the rail service connecting crucial goods with Americans in every town and city. Likewise, networks today are intrinsic to commerce (and daily life) yet they are entangled and multi-layered.

New Metrics for IT Operations: Part 2

This blog is the second in a two-part series and was adapted from The Enterprisers Project. At a time when CIOs can use cloud infrastructure to turn on new money-making services for customers overnight, how should we measure IT success? Hint: It's not about uptime. In part 1 of this series, we talked about how traditional IT metrics such as server capacity, I/O, utilization, and network throughput are less relevant today in our highly-digital world.

New Metrics for IT Operations: Part 1

This blog is the first in a two-part series and was adapted from The Enterprisers Project. In 2020, a year like no other, is it still useful to measure IT value based on green, yellow, or red lights on a screen? Now that infrastructure is everything – powering productivity, cutting OPEX, and supporting digital initiatives that may change overnight – flashing lights on a monitor are no longer enough to keep the wheels moving.

5 Tips for Observability Success

In 2020, the concept of observability in IT operations gained mindshare as IT leaders looked for new ways to rein in the complexity that’s grown organically with cloud computing and rapid digitization. Observability differs from IT monitoring in that it focuses on the development of the application and rich instrumentation so that operators can ask meaningful questions about how the software works or is working in production.