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The State of IT Operations Management in 2021

It's all changing! So, business as usual! Working flexibly from home quarantine these past two years has brought a few things into sharper focus. For a start, there's really no such thing as an IT system---there are only Human-IT systems. IT isn't an accessory, it's an integral part of us. Multiple tech cultures are playing a larger role in decision making. Technology decisions are becoming more distributed and more market-driven, from the bottom up rather than exclusively from the top down.

OpsRamp enhances partner program to drive more opportunity through the channel

Under new channel leadership, OpsRamp has rolled out a series of updates to its partner program, including a more partner-friendly profit-sharing model, enhanced lead-sharing, and more comprehensive sales assistance, complete with sales and technical training, co-marketing and demand generation, and selling resources. OpsRamp also has committed to expanding its channel team with dedicated regional channel account executives and solution engineers for technical sales support.

The 2021 State of IT Operations Management: UK Struggles with Current Tools but Looks to AIOps for Relief

The results of our 2021 State of IT Operations Management survey are now available for the UK! Some common themes emerged with our US survey results published in April: Tool sprawl is real in IT operations departments in both countries as ops teams wrestle with multiple tools and report that legacy tools are holding them back from innovating. UK and US IT teams will both look to adopt digital operations platforms to combat tool sprawl, driven by better capabilities for AIOps and automation.

What Does Digital Ops Mean? A Discussion With The Experts.

OpsRamp recently conducted a survey on the State of Digital Operations Management in 2021 to understand IT investments in 2021, factors hindering organizational innovation and the steps IT leaders are taking to unleash creativity and growth across the organization. We discussed the survey on a webinar featuring OpsRamp Chief Revenue Officer Sheen Khoury and Isaac Sacolick, president of digital transformation consultancy StarCIO. Here are the key highlights of the conversation.

OpsRamp Spring 2021 Release: Faster Time-to-Value for Hybrid Cloud Operations

The 2021 State of the Cloud Report shows that 90 percent of enterprises will increase their public cloud investments this year due to Covid-19. The OpsRamp Spring Release drives faster enterprise cloud migrations with automated monitoring, scalable alerting, powerful visualization, and expanded cloud monitoring coverage. Here are some key benefits of the Spring 2021 Release.

[Report] The 2021 State of Digital Operations Management

It’s no secret to anyone working in technology that IT’s operating world is becoming more demanding and complex. Digital transformation, hybrid working, exponentially increasing data volumes, greater security risks, and expanding global regulations are all driving up business demands and expectations for reliable and robust technology operations.

The Data-Driven IT Operations Organization

Data analytics has always been the foundation to drive actions for IT operations--supporting capacity planning, resource optimization, workload rebalancing, cost projections, and security predictions. But now, there are new demands on IT operations to deliver inclusive data intelligence for managers across IT and the business.

MSPs Evolve with AIOps

AIOps is fast changing from a technology that was viewed with skepticism to an industry-changing innovation responding to the challenges of managing multifaceted, hybrid IT environments. Recently, our partner Pinnacle Technology Partners (PTP) hosted a panel discussion entitled: “Improving IT Management & Automation with AIOps,” led by Gary Derheim, VP of Managed Services & Marketing at PTP who interviewed executives and technical experts from PTP and OpsRamp.