As remote working culture becomes more prevalent, technology is now at the core of many business operations, and digital experience monitoring (DEM) has never been more important. In today's business, IT must help increase employee productivity and drive business growth rather than just solve problems at the support desk. Many companies have not yet fully implemented their digital experience strategy. As a result, many problems related to different devices, network conditions, and service providers are still plaguing the industry and ruining the employee experience.

Exoprise customers are already enjoying the full benefits of 24*7 active monitoring for their enterprise applications. Don't believe us? Take a look at one of our case studies. While synthetic monitoring (aka Active Monitoring) is great for proactively detecting SaaS, network, and Internet outages, the IT world has now switched to Digital Experience Monitoring (DEM) solutions. Thanks to Covid, that took the world by storm.

Exoprise receives high scores in application monitoring, SaaS app monitoring, network monitoring, ISP monitoring, and synthetic testing criteria for Microsoft 365, SaaS, and third-party VoIP apps.

Cutting-edge technology delivers complete visibility and high-quality experience with collaboration, streaming, and Voice over Internet Protocol (VoIP) applications from anywhere.

We are all moving towards a digital workplace - or a hybrid work scenario. Whatever be the case, you can expect end-users to call and complain about a poor WiFi experience. That's because network monitoring needs to be done from their standpoint, not from the enterprise end. And without the correct WiFi observability data, it's challenging to narrow down the root cause of the problem affecting remote employees. And those problems - poor WiFi performance leading to poor digital experience - can be pervasive and persistent.

Last year, during our Work Anywhere webinar, Forrester analyst Andrew Hewitt said that 51% of the technology teams focused on providing the right technology to enhance the employee experience. By 2021, the entire IT organization saw the need to support a flexible digital workplace with appropriate devices, wherever employees were located. According to computer economics, hardware such as PCs, laptops, and mobile devices age every four years. Therefore, device refresh becomes an important planning activity for support teams in keeping their knowledge workers productive and reducing the total cost of ownership (TCO).