Operations | Monitoring | ITSM | DevOps | Cloud

We introduced Grafana Enterprise Metrics (GEM) last September to give centralized observability teams the ability to provide a multi-tenanted, horizontally scalable Prometheus-as-a-Service experience for their end users. Since then, we’ve continued to make improvements and introduce new functionality. In this blog, I wanted to take a deeper dive into two of the exciting new features released with GEM 1.4.

2020 has seen a surge in the number of organizations embracing remote work to adapt to the new normal, leading to increased reliance on digital collaborative workspaces like Microsoft Teams. As organizations migrate critical business processes to such digital workspaces, IT service management teams need to leverage these platforms as channels for delivering IT and enterprise support.

High-profile analyst firm Omdia completed its vendor-landscape Universe study, Selecting an AIOps Solution, and we’re excited to announce ServiceNow was named a Leader in the AIOps space. Omdia focused on real-world usage of AIOps rather than exclusively on technology for technology’s sake.

As our enterprise customers build out large, multi-cluster Kubernetes environments, they are encountering an entirely new set of complex security, observability, and networking challenges, requiring solutions that operate at scale and can be deployed both on-premises and across multiple clouds. New features in our latest release add to the already formidable capabilities of Calico Enterprise.

Rootly is on a mission to create a world where maintaining reliability is frictionless, delightful, and accessible to anyone. Making resolving and learning from incidents every organizations superpower.

The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can now also send Signls to multiple teams. All details are available in this article.

The Sumo Logic team is excited to announce that it has been named a Visionary in the Gartner 2021 Magic Quadrant for Security Information Event Management (SIEM). We believe our placement in the Visionary quadrant reflects the value and success our customers have realized by using our cloud-native security platform and the innovative ways in which it solves SIEM and modern security operations use cases.

Splunk was named a Leader for the eighth consecutive time this week in the Gartner Magic Quadrant for Security Information and Event Management (SIEM)*. In our opinion, this recognition marks one of the longest running recognitions in the history of the SIEM market. The recognition comes on the heels of Splunk also being ranked No.

We’re excited to share that Elastic Security has been recognized in the 2021 Gartner Magic Quadrant for Security Information and Event Management (SIEM). Elastic Security is the latest Elastic solution to be recognized in a 2021 Gartner Magic Quadrant report, following the 2021 Magic Quadrant for Insight Engines and 2021 Magic Quadrant for Application Performance Monitoring.

SolarWinds® AppOptics™ has officially been announced as a 2021 Top Rated award winner from the customer review site TrustRadius. As one of only three products to win this award in the application performance management (APM) space, our team behind AppOptics would like to thank the customers who helped make this happen. Because unlike other awards, Top Rated is determined by the verified reviews of our users and their experiences with AppOptics.