Operations | Monitoring | ITSM | DevOps | Cloud

In today’s Geo Economics and a truly globalized world, it has become easier for products and services to reach consumers and industry alike. To reach the customers and consumers directly can be expensive and an operational challenge as it would require a large workforce to sell, deploy, and service the products/ services. For a growing organization, the initial focus is towards acquiring customers, expanding market reach, providing a good customer experience, and containing costs at the same time.

Episode 5, Mooving to… Practical Postmortems covers how to leverage postmortems to effectively learn from failure. Postmortems are a commonplace reference and are now considered a best practice in most modern engineering teams. However, there’s still a lot of confusion on what postmortems should be – and more importantly, what they should NOT be. Thom Duran, Senior Manager of Productivity from Panther walks us through all that and more in the latest Mooving To.. episode!

If you've stumbled (or purposefully landed) on this blog post, chances are you are new to—or diving deeper—into the observability space, o11y for short. Suffice it to say, you’re not in Kansas anymore. Honeycomb in a lot of ways can serve as a yellow brick road into o11y, and this article should serve as an introduction into how Honeycomb facilitates implementing o11y into applications and distributed services.

DEJ's 2022 IT performance management study shines a light on the 24 areas impacting IT teams today. The pain points giving IT teams sleepless nights are all here – the war for talent, managing complexity, data management and analytics at scale, for example. As you delve deeper, however, a pattern begins to emerge – it all comes down to business outcomes.

Testing is an integral part of the software development process and is one of the key ways development teams can better understand how applications function. Testing also prevents changes in the codebase that can affect other parts of the code, enabling you to measure the quality of the software and eliminate any errors before users can interact with it. Most development teams use unit and integration tests assess their software.

IT Infrastructure Monitoring (ITIM) tools like Progress’s own What’s Up Gold are the backbone of any IT Operations monitoring strategy. However, these tools are primarily focused on general purpose visibility across a wide range of infrastructure and systems with an emphasis on operational availability and performance.

Ben Treynor Sloss, then VP of Engineering at Google, coined the term “Site Reliability Engineering” in 2003. Site Reliability Engineering, or SRE, aims to build and run scalable and highly available systems. The philosophy behind Site Reliability Engineering is that developers should treat errors as opportunities to learn and improve. SRE teams constantly experiment and try new things to enhance their support systems.

We believe that data speaks volumes and that’s why we’ve put together the most shocking 7 stats that we’ve found from our uptime monitoring report. You have to see them to believe them!

When your company has hundreds or even thousands of physical assets, it’s essential to know where these assets are located and their operational status. Otherwise, you have to deal with outages and compliance issues that can create drastic business implications. From computer monitors to industrial equipment, tracking and controlling your assets with asset tags is critical to your company’s bottom line.

SCOM has incredible powers, but it’s not always easy to find the root cause of issues fast. And you definitely don’t get one-click SCOM root cause analysis. We’ve all been there. A business-critical server goes down and you don’t know why. Let’s imagine you had a dashboard showing the health statuses of all your server groups and you notice that the United States is showing as critical.