Operations | Monitoring | ITSM | DevOps | Cloud

Organizations implementing observability in their digital services architecture should be familiar with OpenTelemetry (OTEL) framework. While our OTEL guide provides an in-depth examination of the benefits of this open-source framework, the potential security challenges with OpenTelemetry warrant a separate guide.

At Nexthink, we are committed to supporting our customers as they accelerate sustainable IT improvements in the global fight against climate change. Through our Sustainable IT solution, we aim to provides vital insights to help IT and EUC professionals embed sustainability into the core of their IT strategy. The great news is that doing this leads directly to operational efficiency and cost savings. We hope every company keeps this in mind as they accelerate their sustainable IT efforts.

Increases in attack surface size lead to increased cybersecurity risk. Thus, logically, decreases in attack surface size lead to decreased cybersecurity risk. While some attack surface management solutions offer remediation capabilities that aid in this effort, remediation is reactive. As with all things related to security and risk management, being proactive is preferred. The good news is that ASM solutions aren't the only weapons security teams have in the attack surface fight.

Resistance to change is always present, especially if you think the processes you have in place are efficient and effective. Many organizations feel this way about their software management procedures until they have a security breach or incident and are left wondering where they went wrong. The reality is that most patch management programs are built on assumptions and recommendations, rather than facts about actively exploited vulnerabilities. Risk-based patch management is the answer to this issue.

IT Risk Management ensures all IT risks are properly spotted and dealt with in an efficient and safe manner. It can protect your environment and its users from internal and external threats and help your organization meet its Governance, Risk, and Compliance (GRC) obligations. If you’re searching for reliable and proficient ways to keep your workplace protected, you’re in the right place. In this article we will explore the full scope of Risk Management and the benefits that come with it.

IT Service Management (ITSM) and IT Operations Management (ITOM) are critical components of managing an organization’s IT infrastructure. While they serve distinct purposes, they are inherently interconnected and provide significant benefits when implemented together. By embracing the integration of these disciplines, organizations can achieve improved IT service quality, operational efficiency, and customer satisfaction.