Operations | Monitoring | ITSM | DevOps | Cloud

7 Best Virtual Assistant Services to Streamline Your Business Operations

Running a business means juggling too much; you're dealing with admin tasks, scheduling, finance, and customer management, and they all compete for your time. Many companies find that hiring more staff isn't the right answer, but partnering with a virtual assistant service that keeps daily operations running smoothly is the right choice.

Packaging Operations Runbooks with Puppet Edge Workflows

Puppet Edge Workflows, available with Puppet Enterprise Advanced, provide the orchestration tools to define multistep workflows to run against your infrastructure. This allows Puppet experts to create workflows that Ops teams can run without having deep Puppet language knowledge or the underlying infrastructure.

6 Tips That Make Everyday Office Work Easier

Office work can often become a tedious routine if we don't have effective strategies to streamline our tasks. With the advent of technology, there exist numerous tools that can simplify our daily responsibilities. Implementing the right techniques increases productivity and reduces stress. Here are six practical tips that can make everyday office work easier and more efficient.

The Human Touch in AI Chatbots: Balancing Automation and Personalization

Artificial intelligence (AI) is transforming how companies engage with customers. Businesses are increasingly expected to provide instant, accurate, and personalized responses across multiple channels, from websites and apps to social media platforms. AI chatbots have emerged as essential tools in meeting these expectations, enabling businesses to streamline communication, reduce response times, and provide consistent support around the clock.

Agents of IT podcast - Ep. 6 - What's real agentic AI and what's just hype?

Sean Heuer and Ari Stowe break down “agent washing,” governance, and what it really means for AI to take action instead of just chatting. In this clip from Agents of IT, they share practical ways to spot the difference between chatbots, scripted automations, and true agentic systems that can plan, reason, and execute autonomously. Watch the full episode to hear their perspective on.

Technology as a Personal Finance Partner

Technology has evolved into much more than a convenience-it's become a true financial companion. From apps that track spending in real time to platforms that automate savings and investments, digital tools are transforming the way people handle money. For many, these innovations have brought clarity and control to what used to feel like an overwhelming process.

Strengthening Open Source Facter: Ensuring Compatibility and Essential Maintenance

Over the course of 2025, the Puppet Core team has been committed to developing secure, hardened Puppet code that our customers can rely on. As part of that shift, many Puppet platform components, including Facter, were brought under the Puppet Core model and were moved into private repositories.

Automating Network Devices with NETCONF and YANG in Puppet Edge

This video offers a practical guide to automating network devices using YANG data models and the NETCONF protocol while using Puppet Edge. Gain the knowledge to streamline your network operations and enhance consistency. Perforce Puppet gives IT operations teams back their time and offers peace of mind with infrastructure automation that enables security and compliance.