Operations | Monitoring | ITSM | DevOps | Cloud

RITA, Resolve’s AI IT agent, automates license requests instantly with no tickets and no waiting. See how Zero Ticket IT transforms service desk efficiency.

Effortlessly access vital infrastructure data with Puppet Infra Assistant. Ask questions in natural language and get instant, contextual answers - no Puppet expertise required. Streamline operations, eliminate bottlenecks, and empower your team with self-service insights.

See RITA, Resolve’s intelligent IT automation agent, in action as it handles one of IT’s most repetitive tasks: assigning and removing licenses. In this quick demo, RITA interprets a plain-language request, validates user details, and executes the license assignment automatically; no human intervention needed. Then, watch how just as easily it removes a license, showcasing true end-to-end automation that saves time, eliminates manual errors, and frees IT teams to focus on higher-value work.

Say goodbye to service desk tickets for simple access requests. In this Zero Ticket IT demo, watch how RITA, Resolve’s AI-powered virtual agent, automates the process of adding and removing users from email distribution lists in seconds.

In this episode of Agents of IT, we’re joined by Avro Chatterjee, Director of Site Reliability Engineering and Tools at Altus Group, to unpack what it really takes to transform IT from a service provider into a strategic business partner.

Discover how Puppet Enterprise simplifies configuration monitoring and ensures compliance with industry standards like NIST2, DORA, and ISO 27001. This video provides a quick overview on how to automate compliance checks, detect drifts, and maintain a secure IT infrastructure effortlessly.