Operations | Monitoring | ITSM | DevOps | Cloud

Upgrade headaches? Extended Agent Support gives you breathing room #sysadmin #security #devops

The RHEL 7 agent deadline is here. Are you covered? Puppet Agent support for RHEL 7 is expiring soon—here is how to keep your systems secure. With RHEL 7 EOL approaching in August 2026, upgrading business-critical systems can be a massive headache. This overview explains how Puppet Extended Agent Support provides continued coverage for your legacy environments. Subscribe for more infrastructure management tips and leave a comment if you are planning a migration.

Getting started with Ansible playbooks in CFEngine

Recently, I’ve been playing around with the ansible promise type by Fabio Tranchitella. It’s amazing how easy it is to leverage the benefits of agents with all the existing automation from the ansible community. Hence, I wanted to share it in a blog post, with an emphasis on easy. Let’s start off by creating a new cfbs project in a cfengine-ansible directory. Make sure to answer yes on the prompt to build on top of the default policy set.

Why Every Modern Security Operation Center Needs Automation and AI

Security teams no longer face a simple monitoring problem. In most cases, they face - While cloud workloads change by the minute, identities move across applications. In general, endpoints appear outside the traditional perimeter. Meanwhile, the modern security operations center must interpret all that activity. It must also not let a genuine threat disappear inside routine noise. Although traditional processes still matter, manual triage cannot carry the entire workload anymore. In fact, analysts lose valuable investigation time if they -

The Technologies Shaping the Future of Work

Work is changing fast. The old nine-to-five grind feels outdated. People want flexibility. They want meaning. They want to avoid soul-crushing repetition. Technology drives this shift. New tools handle the boring stuff. They connect teams across continents. They make work more human, not less. The future workplace looks different than anyone predicted. It is more collaborative. It is more creative. It is powered by smart machines that amplify human potential. This transformation is already happening. Here is what it looks like.

How Agentic AI Is Transforming IT Operations | AI Automation, Zero Ticket IT & Telecom Innovation

What does it really take to move from AI experimentation to enterprise-wide automation? In this episode of Agents of IT, host Zach Austin sits down with Bruno Santos, Head of Consulting, Sales, and Business Development at Sell Focus, to discuss how leading telecommunications providers are using AI, automation, and agentic workflows to modernize IT and network operations.

Why Enterprise AI Pilots Fail and How to Move to Production | Bruno Santos

Why do so many enterprise AI initiatives stall after the pilot phase? In this Agents of IT Short, Bruno Santos of Sell Focus shares why successful AI adoption starts with solving real business problems, not chasing the latest technology. Learn how IT leaders can scale AI, accelerate automation, and move toward autonomous operations.

Workflow Orchestration for IT Operations: Why Cross-Domain Functionality Matters

Enterprise IT work rarely stays inside one tool anymore, does it? A service request may start in an ITSM platform, require approval in a collaboration tool, trigger an identity change, update a system of record, and notify an employee when the work is complete. Likewise, an infrastructure incident may begin with a monitoring alert, require diagnostic checks, involve cloud or network systems, and end with validation, documentation, and escalation if remediation fails.

Why Every Business Needs Network Automation and Orchestration in 2026

Picture a network engineer at 2am, logged into forty devices, making the same change by hand on each one. One typo on device thirty-one, and by morning half the company cannot reach its own applications. That is not a horror story. For a lot of businesses, it is still Tuesday.