Operations | Monitoring | ITSM | DevOps | Cloud

Making Testing Smarter: How AI in testing automation Supports Continuous Change

Selecting a freight forwarder in 2026 is no longer just about getting goods from point A to point B. You now need a partner that can handle customs clearance, protect delivery timelines, provide transparent shipment updates, and help you understand how sustainable your supply chain is. It matters when disruption to supplies, expectations of customers, and reporting on the environmental impact of operations all sit with one team managing operations.

How IT Teams Can Cut AI Token Costs with Deterministic Workflows

In our previous post on AI tokenomics, we looked at the rising cost challenge behind token-based AI systems. When enterprise IT teams rely on AI to reason through the same repeatable work over and over again, the costs to resolve those tasks may increase to an unreasonable level. That is where a deterministic IT automation platform becomes essential. A deterministic workflow follows predefined logic, meaning that given the same inputs and conditions, it produces the same expected result.
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Avantra 26: A Breath of Fresh Multi-Tenant AIR

There's a crackle and spark in the air at Avantra lately, and I'm so pleased to be writing this bit on what we've accomplished with the Avantra 26 release. Automated root cause analysis, multi-tenant management support for Cloud ALM, enhanced security operations and financial operations monitoring BTP - it's all there, and more. It's an exciting and innovative release for Avantra!

Never Touch Another IT Ticket Again | AI That Resolves IT Issues Automatically

What if your IT team never had to touch another password reset, VPN issue, or software request? This hilarious commercial imagines a world where IT tickets resolve themselves. See how agentic AI automates password resets, access requests, VPN troubleshooting, software installs, and more, so your service desk can focus on higher-value work instead of repetitive tickets. Resolve's AI-powered platform helps enterprises reduce ticket volume, improve first contact resolution, lower ITSM costs, and move toward Zero Ticket IT with autonomous resolution.

What if AI could resolve your IT tickets before they're ever created?

Watch how agentic AI automates password resets, VPN troubleshooting, access requests, software installations, and other repetitive IT service desk tasks without human intervention. Resolve helps enterprises reduce ticket volume, lower ITSM costs, improve employee experience, and move toward Zero Ticket IT. If you're researching AI for IT support, ServiceNow automation, ITSM automation, autonomous IT operations, or AI service desk solutions, this Short shows what's possible.

Mission-Critical Data Orchestration with Agentic AI | Automated SFTP, DataOps & Workflow Automation

How do you automate mission-critical data pipelines without risking downtime? In this Resolve Reels episode, see how Resolve's Agentic Automation Platform enables DataOps teams to build resilient, end-to-end workflows that automate secure SFTP transfers, preflight system validation, database operations, exception handling, intelligent retries, and self-healing remediation.