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The latest News and Information on Service Center Operations Manager and related technologies.

How to upgrade to SCOM 2022 step-by-step

The long awaited SCOM 2022 is here! If you’d like to know what improvements to expect, check out our blog on SCOM 2022 key highlights. If you’re as excited as we are and would like to proceed with your upgrade, keep reading, this is the detailed step-by-step guide you are looking for. We will take you through the whole process, covering: Stick with us, and by the end of this blog you’ll have successfully upgraded to SCOM 2022!

100% office-based to remote-first: SquaredUp's journey

Back when everyone was talking about the ‘new normal’ and what the future of work would look like post-pandemic, SquaredUp was having a rethink too. SquaredUp has always been a 100%, office-based company with a heart for bringing people together. Richard Benwell, CEO, and the executive team had created a company that is truly fun, collaborative, and integrated, largely based on their drive to keep people connected and build an incredible community – in the office.

NiCE VMware Management Pack 5.5 Release | Cross-Datacenter HA Monitoring

Unlock business benefits by monitoring your VMware‘s High Availability infrastructure. Secure, protect, and manage your VMware environment and digital workspaces based on advanced analytics. The NiCE VMware Management Pack for Microsoft System Center Operations Manager provides a complete and easy-to-set-up VMware monitoring suite. Auto-Discovery, out-of-the-box metrics, graphs, reports, and enriched alert content help you spot and solve issues before they affect the system.

Dashboard Fridays: Sample Salesforce dashboard

In our latest Dashboard Fridays episode we showcase this sample Salesforce metrics dashboard built using SquaredUp. Pulling data from Salesforce, this dashboard provides visibility of new business performance for the entire company. Accessed individually or viewed on an office wallboard – all employees from Engineering, Marketing, Sales and Finance can stay up to date with latest sales performance data.

Troubleshooting SCOM 2022 Teams Integration

When we were setting SCOM 2022 Teams integration in our environment these are some of the issues and fixes we discovered. For the full setup guide for SCOM 2022, or if you are looking for integrations for older versions of SCOM (2012 R2+) or more functionality, such as bi-directional sync, check out our blog on ‘How does SCOM 2022’s native Microsoft Teams Integration Work?’

SCOM 2022 - New Delegated Admin Role Customisation Function

Possibly the most anticipated feature of SCOM 2022 is Delegated Administrators! It’s not the shiniest of features but it has long been a pain point of SCOM admins, which have only ever been able to use three pre-defined roles to grant to users (plus read only). In SCOM 2022 you now have the ability to create Delegated Administrators, which overcomes some of the pain points previously felt with rigid roles and permissions.