Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

The Upsides to Keeping it Boring: How Fiber-to-the-Home Providers Protect Their Investments

What does "good" actually look like for a fiber-to-the-home network? According to two of the people who build them, it looks like nothing at all. No complaints. No support calls. No coffee-talk the next morning about the stream that buffered. Just a light switch that turns all the way on, every time.

ITSM | How to Streamline CAB Approvals in SolarWinds Service Desk

Is your Change Advisory Board (CAB) spending too much time reviewing low-risk changes? In this video, you'll learn three practical ways to improve change management in SolarWinds Service Desk by automating routine approvals while keeping governance in place for high-risk changes.

ITSM | SolarWinds Service Desk Features That Reduce IT Tickets Fast

Are employees waiting too long for IT support? In this video, you'll learn three simple SolarWinds Service Desk configurations that can improve employee experience, reduce unnecessary tickets, and help IT resolve issues faster. We cover: How to optimize your knowledge base so employees actually find answers Why linking asset inventory to Service Desk gives technicians instant context How Microsoft Teams and Slack integrations make IT support easier without leaving chat These are quick, no-code improvements you can configure today. No developers or consultants required.

How AI Agents Are Changing ITSM Faster Than We Think | Motadata Webinar

AI is transforming ITSM beyond co-pilots with autonomous AI agents that can understand, decide, and act. In this webinar, discover how AI agents are reducing manual workloads, accelerating incident resolution, improving service quality, and enabling intelligent service operations. Learn real-world use cases, key implementation strategies, and how organizations can move from reactive support to proactive, AI-driven IT service management. Watch now to explore the future of smarter, faster, and more efficient ITSM.

What Is a CBOM and Why Does It Matter?

Quantum computing is reshaping the future of cybersecurity. In this video, learn what a Cryptographic Bill of Materials (CBOM) is, why it matters for post-quantum security, and how it helps organizations identify vulnerable cryptography, prioritize migration, and improve cryptographic visibility. Perfect for security professionals, DevSecOps teams, IT leaders, and compliance teams preparing for the quantum era.

See, Tell, Do: The Auvik Story

See. Tell. Do. For nearly 15 years, these three words have shaped how we build Auvik. First, help IT teams see what's happening across their networks. Then, help them understand why it's happening and what needs attention. Finally, empower them to take action with confidence. As we prepare to celebrate our 15th anniversary, we're excited to share the story behind that philosophy - and why we believe the best is still to come.

How to Get Higher Network Availability

Reduce downtime and build a more resilient network with our practical tips for improving network availability. By Serena Toh and Matt Madawi Table of Contents Network availability is more than a technical metric (though it is an important one). The availability of your network is the difference between applications that keep serving customers and applications that stall when a link, device, data center, or provider fails.