Operations | Monitoring | ITSM | DevOps | Cloud

IBM Think 2026 made one thing clear: infrastructure leaders are being asked to support more AI, more automation, and faster decision-making without adding unnecessary complexity or risk. Held earlier this month in Boston, IBM Think 2026 focused heavily on enterprise AI, hybrid cloud, automation, governance, and operational transformation.

Here’s a problem I run into constantly: something breaks in production, I can see the 500 errors in my logs, but I can’t reproduce it locally. The trace shows me the dependency graph but not the actual request that failed. This is especially painful in microservices. I was looking at a CNCF example the other day (a simple demo app, like 4 pods) and it already had so many cross-service dependencies that understanding what broke required looking at the whole system at once.

I keep hearing the phrase "code is cheap." I don't know who came up with it. Whoever it was clearly has not seen an Anthropic bill. I get what they mean. The cost of writing a line of code has cratered, AI does most of the typing, you know the rest. Fine. But the phrase is combative in a way that doesn't help anyone, especially the engineers in the room. "Code is accessible" lands better. Less swagger, more honesty. Either way, here's the line my friend Guillaume gave me that finally cracked it open.

Anthropic shipped Claude Opus 4.8 on May 28, 2026, exactly 41 days after Opus 4.7. The SERP was empty for two days after launch. Not because nobody cared. Because engineering managers and finance teams were doing the math on whether the bill changes.

Customizability. Feature velocity. Performance. Capabilities that are critically important to all B2B software users. And capabilities in which CloudZero’s brand-new platform specializes. Pitching a total frontend overhaul didn’t necessarily make me CloudZero’s most popular new PM. But it’s made CloudZero faster, more customizable for a wider range of personas, and easier to update with the new features that matter most to our customers. And, if I may say, it also looks beautiful.

CloudZero continues to ship new features and enhancements at a fast pace. We’re publishing these product update posts to keep you up to date on our velocity and how we’re adding customer value.