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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

What Is Enterprise Service Management (ESM)? Explained

Enterprise service management (ESM) applies the proven model of IT service management, catalogs, workflows, self-service, and SLAs, to the whole business: HR, facilities, finance, and more. Here is what it is and how it works. What is enterprise service management, and how is it different from ITSM? In this explainer we define ESM, show how it works across departments, clarify how it builds on IT service management, and cover the mistake most teams make: copying IT ticket forms instead of orchestrating work across teams.

Secret Manager Integration: One Source of Truth for Humans and Agents.

Production secrets should live in one place and stay there, whether your next deployment is triggered by a developer or an AI agent. The Secret Manager integration connects AWS Secrets Manager, AWS SSM, or GCP Secret Manager to Qovery so secrets are referenced, never copied, and enterprise governance holds regardless of who deploys. Alessandro leads product at Qovery. He drives the changelog, roadmap, and product strategy - turning customer feedback into platform capabilities.

How Managed Digital Employee Experience (DEX) Supports Smarter Device Refresh Decisions

Let’s face it, refreshing devices used to be a guessing game. IT teams would swap out laptops and desktops on a fixed schedule, hoping to keep everyone happy and productive. But in today’s hybrid, cloud-first world, that old approach just doesn’t work. Employees expect seamless experience, and businesses can’t afford to waste money on unnecessary upgrades or risk productivity dips from outdated tech. That’s where Digital Employee Experience (DEX) comes in.

How Teams Work Faster with Puppet AI

Can AI actually improve infrastructure operations? Without sacrificing control? In this webinar, see how teams use Puppet AI to understand infrastructure with natural language, reduce operational effort, and move from insight to action faster—all within trusted automation workflows. Watch a live demo of detecting and mitigating a real-world vulnerability, and learn how context-aware AI helps teams scale safely with built-in governance.

The Two-Sided Scheduling Problem: Reaching the Next Layer of Cloud Savings

You’ve deployed Karpenter or Cluster Autoscaler and tightened your resource requests, but while you saw an initial dip in your cloud bill, your savings have flatlined. Organizations that thought they had the fundamentals of cloud cost under control are now seeing stagnation. The problem isn’t that they need another FinOps tool or better visibility. The problem is that the current state of enterprise cloud cost optimization strategy is fundamentally reactive.

The Inference Paradox: How Split-Brain LLMs Are Killing Your GPU ROI

During the Toronto KCD (Kubernetes Community Days), I attended an insightful talk on AI resource optimization that highlighted a staggering Gartner study: “AI infrastructure is adding $401 billion in new spending this year alone. Yet, real-world audits tell a much darker story, revealing that average GPU utilization in the enterprise is stuck at a dismal 5%”. While many people in the audience were shocked by that number, the data didn’t come as a surprise to us.

Centralize DHCP Visibility with the Windows Discovery Agent

Your Dynamic Host Configuration Protocol (DHCP) server already knows what’s connected to your network. The problem is that DHCP data rarely stays aligned with the rest of your infrastructure systems. Instead, it becomes fragmented across Windows servers, branch offices, spreadsheets, and disconnected operational tools. Lease data ages, assignments go untracked, and teams lose confidence in their network inventory.

Mainframe DevOps: Modern CI/CD for Big Iron | Harness Blog

For Platform Engineering teams, the goal has always been clear: build a secure, scalable internal developer platform that reduces cognitive load and accelerates time-to-market. Yet, a massive obstacle often remains hidden in plain sight: the mainframe. While your distributed teams are shipping cloud-native microservices multiple times a day, your core backend mainframe applications frequently remain locked in an isolated silo, lagging behind on slow monthly or quarterly cadences.