Operations | Monitoring | ITSM | DevOps | Cloud

Blagomir Petrakiev, Data Centre Services Engineer in Maidenhead, made the move from automotive customer service to data centre operations after studying for his Cisco Certified Network Associate (CCNA) certification. In this Q&A, Blagomir shares what it’s like working behind the scenes at Pulsant, from infrastructure checks and remote hands tasks to learning new skills and building a career in digital infrastructure.

One multinational running on Upsun operates more than 400 websites. Each subsidiary has its own sites, its own team, its own release schedule, and its own local requirements. What they share is one infrastructure control layer: the same access model, the same encryption defaults, the same activity records, the same region and backup policy on every project. Adding the 401st site does not add a 401st set of infrastructure controls for someone to review.

Picture two teams running the same million input tokens through the same model. One team’s tokens are cache hits, queued through the batch API. The other team’s are fresh, sent live. On a current-generation OpenAI model, cached input runs about a tenth the price of a fresh token, and batch processing cuts whatever’s left in half. Stack the two: at a list rate of $2 per million tokens, one team’s bill comes to 10 cents, the other’s to two dollars.

For over two decades, VMware has been the dominant platform for enterprise virtualization. Organizations worldwide have relied on VMware to consolidate servers, improve hardware utilization, and simplify infrastructure management.Broadcom officially completed its acquisition of VMware in 2023 and subsequently there were many changes for VMware users.

OpenTelemetry graduated from the CNCF in May 2026 as, in the foundation’s own words, the de facto observability standard. The JavaScript API package alone did 1.36 billion downloads in twelve months. That kind of win has a side effect nobody plans for. Once a wire format is everywhere, has a receiver for every source, a transform language, and an agent your platform team already operates, people start putting things on it that have nothing to do with knowing whether a service is healthy.

You can now upgrade Ubuntu Server Virtual Machine Scale Sets on Azure to Ubuntu Pro without rebuilding the set. Your instances keep serving traffic. The change is a license update, not a new image. Users could already perform in-place upgrades to Ubuntu Pro for individual VMs. Now, we’re extending the feature to scale sets – groups of load balanced virtual machines that you can manage as a single unit.

For Independent Software Vendors (ISVs), delivering containerized applications to enterprise clients often means navigating a difficult trade-off between minimal image size and accurate security visibility. Traditional approaches can leave development teams battling severe CVE noise or, conversely, missing critical vulnerabilities entirely due to scanner blind spots.