Operations | Monitoring | ITSM | DevOps | Cloud

Have you ever quickly worked through an issue with your team and later thought, “Huh. That probably should have been an incident.” It happened to us just a few weeks back. After one of our engineers surfaced a failed build, a few folks chimed in to problem solve and within 30 minutes things were up and running like normal. But we probably should have declared an incident.

Nine. Million. Dollars. Well, $9.44 million to be exact for your average data breach according to the latest report from IBM, Cost of a Data Breach Report 2022. From 2017 to 2022, that number has only continued increasing from $7.35 million, an almost 30% increase in just five years. For a small company, a security breach can be the difference between staying open or closing the business. And for a Fortune 500 enterprise, that cost will be more severe.

The direction of travel for business technology is one-way. The momentum towards strategies around decentralised, hybrid technologies is unstoppable. Examples abound, from the composable software stacks of e-commerce to the ongoing death of monolithic ERP. Modern, digitally-driven business is based on a dynamic alignment of resources, data and technology at the granular level, which is then coordinated precisely.

The pressure to release application features faster to meet the demands of customers presents a number of challenges, including unforeseen deployment delays, custom feature sets, and complex rollbacks when errors occur. To overcome these challenges, developers can use Flagsmith, an open source feature flagging and remote configuration service that allows developers to easily roll out and test new features for a specific subset of users.

As the complexity of modern software development lifecycles increase, it’s important to have a comprehensive monitoring solution for your continuous integration (CI) pipelines so that you can quickly pinpoint and triage issues, especially when you have a large number of pipelines running.