Operations | Monitoring | ITSM | DevOps | Cloud

Downtime is one diagnosis you don’t want to waste time with second opinions. You want accurate alerting the first time around, followed by drill-down tools to uncover and help you treat root cause as fast as possible. As with any form of health (even domain health), preventive care should always be your first defence. With Uptime.com “preventive care” means 360º monitoring that doesn’t skimp on analysis.

Just when the Microsoft Exchange exploit CVE-2021-26855 thought it would win the “Exploit of the year” award, it got unseated by the – still evolving – Log4J exploit just weeks before the end of the year! Had somebody asked Sysadmins in November what Log4J was then I suspect that the majority would have had no idea. It seems that the biggest challenge the Log4J exploit poses for Sysadmins is simply the fact that nobody knows all the places where Log4J is being used.

There’s a good chance we all interact with kiosks just as much as we do with humans, and this was true even before the pandemic. Self-service counters, airline check-in systems, library search devices, huge digital billboards for advertising, compact mobile devices for remote workers, ATMs at every corner, you name it.