Operations | Monitoring | ITSM | DevOps | Cloud

It's fair to say that effectively managing an on-call rota is crucial for ensuring the 'round-the-clock availability of your services. But it's more than that. Spending the time getting your rotas right also empowers and protects the folks who make it all possible: your team. Some best practices for doing this include using software to automate scheduling, setting up teams with clearly defined responsibilities, establishing escalation policies, and defining time limits for issue resolution.

Designing and deploying applications in the cloud can be a labyrinthian exercise. There are dozens of cloud providers, each offering dozens of services, and each of those services has any number of configurations. How are you supposed to architect your systems in a way that gives your customers the best possible experience? AWS recognized this, and in response, they created the AWS Well-Architected Framework (WAF) to guide customers.

Azure Cosmos DB, a global, multi-model database by Microsoft Azure, ensures globally responsive and scalable applications with low-latency, high-throughput data access. With support for diverse data models, global distribution, flexible consistency models, automatic scaling, and comprehensive SLAs, it’s crucial for modern applications requiring agility, security, and compliance.

At Cycle, we understand the paramount importance of security and the challenges that come with maintaining it. That's why we're proud to share how our proactive approach has not only addressed the recent “Leaky Vessels” container exploit, but has done so in a manner entirely transparent to our customers, and in under 4 hours of the vulnerability being made public.

In the dynamic landscape of modern IT infrastructure, vSphere stands out as a key player in virtualization. At its core, vSphere is more than just a virtualization platform; it’s a game-changer in data center management. From seamless resource allocation to enhanced scalability, vSphere offers a suite of features that redefine how businesses handle their IT environments.