Mattermost v5.39 is now available
Mattermost v5.39 is generally available today and includes multiple bug fixes for increased stability (see changelog for more details).
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Contextual Collaboration Within Freshservice Projects via Slack
Here's introducing Slack+Freshservice projects—where your team can have conversations and contextually collaborate on all IT projects from a single tool of their choice.
Monitoring Cisco webex with Grafana
In this article, we will take a look at what Cisco Webex is, how it works, and why it is great for your business. Then we will explore how to monitor Cisco Webex metrics using beautiful and customizable Grafana dashboards. We’ll also look at what are the most popular data sources Grafana uses. Finally, we will figure out how MetricFire simplifies the task of monitoring metrics for us and what are its main advantages.
Looking ahead to general availability of Collapsed Reply Threads
We appreciate all the incredible feedback the Mattermost community has provided about Collapsed Reply Threads since launching in beta in Mattermost Cloud and Self-Managed v5.37 and later. We are working as quickly as possible towards resolving known issues and then promoting this feature to be generally available.
Migrate Insight Cloud To Insight In Jira Service Management
The integration of Insight for Jira Service Management Cloud brought quite a few changes to the Insight feature set verses those in the standalone Insight app. If you're a current Insight for Cloud app user and you’d like to switch to Insight in Jira Service Management, you'll have to migrate your data from one platform to the other. Follow the steps below in this video to migrate object types, objects, attributes, references, statuses, roles, automations, and asset-type configurations.
Mattermost v5.38 is now available
Mattermost v5.38 is generally available today and includes the following new features (see changelog for more details).
Peer Recognition and Why It Matters
There should always be opportunities to laud our peers’ achievements and good work. One of the things I’ve noticed (at least here in America) is we tend to speak up about negative things and more quietly acknowledge the good. I want us to get better at publicly celebrating the success of our peers. IT Pro Day is nearly upon us, and this means there’s an opportunity to recognize our peers through the second annual awards.
Slack + Freshservice projects = contextual collaboration
Covid fundamentally disrupted the modern workplace in a way that no technological innovation ever has. Yet despite the initial acceleration of digital transformation initiatives, we’re still burdened by the legacy of the “old way”— work about work. According to the Anatomy of Work Index, an average employee switches between 10 tools up to 25 times per day. This level of app switching makes it challenging for team members to prioritize and execute work.
Building an Integration? Here's When to Use Apps instead of Plugins
In the last few months, we have been working on a new Apps framework for developers. The idea behind this framework is to make it easier for more developers to integrate external applications or their own applications into Mattermost. But wait a moment, don’t we have Plugins for that? Yes, but Apps provide some advantages to developers over Plugins.
Dev Talk - Websockets Architecture in Mattermost
Backend Engineer Agniva De Sarker shares how to implement websockets, including a look at the websocket architecture used by Mattermost.