Operations | Monitoring | ITSM | DevOps | Cloud

2020 was an extremely challenging year for businesses in every industry and in every country across the world. Even those organisations that were able to find a way to continue to operate successfully through the pandemic found that their ways of working were impacted - often negatively - by Covid-19.

Improving front-end performance for a website is known to increase the likelihood that users will engage, enjoy, and continue to use a website. This leads to better business outcomes by improving customers' digital experiences - no-one likes waiting for a slow page to respond. Core Web Vitals are a part of Google's evaluation of a user's overall page experience, and are made up of three specific page speed, user interaction, and page stability measurements: They work together with other web vitals (mobile friendly, free of malware, secure, and low on interstitial popups) to form an overall page experience score signalling to Google that users are having a good experience.

You surf the internet, don't you? While all of us are at home due to Covid lock-down and accepting a new reality, the majority of the work is happening online. IT managers are looking for tools that can track the user digital experience. Executives are reading a report from Gartner or Forrester about some of the best networking monitoring solutions available on the market. Project managers are using Microsoft Teams online to communicate and ensure team members are meeting deliverables on time. Remote employees everywhere use OWA to check their office mails. No matter what, you can be quite sure that everyone is using their favorite browser and search engine for connecting online and accomplish tasks.

For almost as long as there have been computers, there have been people who want to get the information from the computers of others. As such, the history of cybersecurity follows very much step-by-step with the history of modern computing. In 2021, just as computing is an essential part of everyday life, cybersecurity has been a vital investment that every business or organisation needs. When the world's largest companies and even its richest countries' infrastructure can be vulnerable to cybercriminals, it shows that anyone can fall victim to data breaches.

The Tech Leaders' Tour is a series of events bringing tech leaders together to learn from each other about improving software quality and customer experience. This one was special because we are able to hold it in-person, in one of our favorite cities - Auckland, NZ, where there are no social distancing rules at the time of writing. In today's climate, technology companies are faced with many challenges. But one thing should remain the same - the focus on delivering value to the customer.

Companies love data. Aggregating data from multiple sources makes decision-making easier and brings a new depth of the conversation to business meetings. But all of this is at the management level. IT managers and administrators also search for data from multiple sources to ensure that the ecosystem works. Companies demand the continued maintenance and availability of mission-critical applications. Without a framework or incident workflow, revenue can suffer, and customers churn if the company does not proactively address problems that arise in its infrastructure.

When it comes to having a safe and secure multiple-cloud architecture, you'll need a hybrid cloud security mindset, which focuses on securing data wherever it may be. When done correctly, a hybrid cloud (private and public) can help make your company more productive while saving money. However, a secure hybrid cloud requires a well-thought-out plan, and plenty of focus on encryption and data access control. With that said, here are 12 of the most tedious security threats in hybrid cloud security that you can actually fix.

From increased uptime and improved user experiences to reduced risks and decreased expenses, application performance monitoring provides organizations with several business benefits that enable them to move faster than their competitors and deliver more value to their users. For this reason, it comes as no surprise that the market for application performance monitoring (APM) tools is expected to reach nearly $5 billion in 2020, an impressive uptick from the $2.72 billion the market hauled in during 2014.