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Business process management software is a type of application that helps organizations manage and automate their business processes as they strive toward operational excellence. There are many different types of BPM software on the market, each with its own set of features and capabilities. In this guide, we will break down five potential options to consider.

Many enterprises are taking a customer-centric approach to meet customer demands more efficiently and upscale their businesses. However, several siloed communication and workflows within these organisations often make it challenging to achieve the desired experiences for customers. Additionally, the initiatives adopted by the enterprises usually don't provide an extensive understanding of the end users' experiences. The market's answer to this problem is monitoring software. Enter digital experience monitoring.

In an ideal world, you want to have precisely the capacity to manage the requests of your users, from peak periods to off-peak hours. If you need three servers to attend to all the requests at peak periods and just one server at off-peak hours, running three servers all the time is going to drive up expenses, and running just one server all the time is going to mean that during peak periods, your systems will be overwhelmed and some clients will be denied service.

Everyone loves automation, and it can be easy to assume that the more you automate, the better. Indeed, falling short of achieving fully autonomous processes can feel like a defeat. If you don't automate completely, you're the one falling behind, right? Well, not exactly. Although automation is, in general, a good thing, there is such a thing as too much automation. And blindly striving to automate everything under the sun is not necessarily the best strategy. Instead, you should be strategic about what you do and don't automate.

There is a moment in every company when 24x7 support is needed. Congrats! The next step is to start building an on-call team. In this article, we'll go through some of the aspects you should consider. We'll keep it small and, in a future article, go deep into each step.

Microsoft Office 365 monitoring for the entire company is a big achievement. When the pandemic took hold worldwide, the once "nice-to-have" applications became the "go-to" apps. During this time, CIOs became responsible for relocating their employees to a remote workplace and providing reliable end-user services, such as Microsoft Teams, Outlook, SharePoint, and more. But even as the pandemic subsides, hybrid work gains prominence, and events like the Microsoft Ignite become in-person, monitoring the end-to-end connectivity and network performance of Microsoft 365 still remains a high strategic priority for CIOs.

Choosing a JavaScript unit testing framework is an essential early step for any new front-end development project. Unit tests are great for peace of mind and reducing software errors. You should always make the time to test. But which framework should you choose for your project? We examined 11 of the most popular JavaScript unit testing frameworks according to stateofjs.com, to help you decide which is best for you.