Modern data-driven organizations are synergizing operations observability, business intelligence, and data science with digital business observability programs that break down data silos, increase productivity, and drive innovation. Digital business observability combines IT and business data with cutting-edge data science techniques, enabling deeper analysis and unlocking valuable insights that propel innovation across use cases from sales and marketing to product design and financial operations.

It's 2024 already, and to say that IT monitoring is indispensable for operational resilience wouldn't be wrong. The Global IT monitoring tool market size was USD 17150 million in 2022 and the market is projected to reach 60302.6 million by 2031 exhibiting a CAGR of 15%. All the more reason to understand why IT monitoring is an absolute non-negotiable. So, in this blog we'll know the significance of IT monitoring in face of the modern technological challenges.

In the ever-evolving landscape of digital employee experience (DEX), staying ahead of the curve is not just a competitive advantage but a necessity. Almaden, a pioneer in DEX solutions, is thrilled to announce its exciting new Managed Service Provider (MSP) partnership with Selbetti, a leading player in the managed IT services industry. This strategic alliance is set to reshape the DEX landscape, enhancing the way businesses empower their workforce.

Today, I am thrilled and privileged to announce a remarkable achievement at Avantra - a landmark feat in customer satisfaction and loyalty! For the third consecutive year, our relentless commitment to excellence has culminated in setting the industry benchmark with an exceptional Net Promoter Score (NPS) of +63 and a Customer Satisfaction (CSAT) score of 91%. These numbers aren't just figures; they are a testament to the trust and loyalty our customers have in us.

When it comes to finding the best service delivery management software, you should gravitate toward platforms that offer a full range of features for team members. Effective service delivery management software will equip teams with everything they need to hit the ground running on projects and make rapid progress in no time at all. StartingPoint is one such example of an all-encompassing platform.

In the dynamic landscape of IT management, organizations face the challenge of monitoring infrastructure health and managing diverse endpoints efficiently. Microsoft offers two powerful solutions, System Center Operations Manager (SCOM) and Intune, each tailored to address distinct aspects of IT management. In this blog post, we will delve into the functionalities of SCOM and Intune, explore their detailed differences, and understand why paying attention to Intune alerts is crucial. Download PDF.