Operations | Monitoring | ITSM | DevOps | Cloud

At Logz.io we obsess over our customers and believe that our customers’ happiness is fundamental to our success as a company. With a growing number of customers all over the world, it’s important to us that we provide them with the best experience we possibly can. After all, we know we’re handling extremely important data and helping to keep mission-critical applications up and running.

With Serverless, it’s not the technology that’s hard, it’s understanding the language of a new culture and operational model. Serverless architecture has coined some new terms and, more confusingly, re-used a few older terms with new meanings. This glossary will clarify some of them.

One of the basic ingredients of any software is that before you deliver it to the end user you want to make sure that it works properly. The question is how we need to adapt our approach to testing to take account of the cloud-based, highly distributed nature of serverless architecture.

Like many startups, Stackery is a small team. For this reason, employees often need to go beyond their official job title to ensure everything gets done. As the Stackery product matures and gains more exposure, we’ve seen an increase in customer support inquiries and decided to further refine our customer support process through the creation of a customer support rotation that rotates amongst the software engineers on a weekly basis.

Load balancers play a key component in any cloud-based deployment. By distributing incoming traffic across backend servers or services, load balancers help improve responsiveness and increase the availability of your applications. Monitoring load balancers is important for analyzing traffic patterns and troubleshooting performance and availability issues.

Vydia is dedicated to helping creators gain more control over their audio and video content with a centralized tool for distributing, managing, protecting, and optimizing AV files. Vydia’s software team describes themselves as a “DevOps team first and foremost” delivering new features and updates in a tight loop. They are always in search of new ways to improve and modernize the development process.

Last week, our CTO, Todd Kesselman, presented on "Driving AWS Infrastructure Insights into Kafka" in downtown Vancouver, Canada. In his presentation, he revealed an unobtrusive way to share a wide range of operational information between organizations in a way that can easily be incorporated into your event pipeline. The featured technology is the AWS Event Bus. To clarify, the Event Bus is a message bus that enables multiple AWS accounts to publish and receive events to and from each other.