Operations | Monitoring | ITSM | DevOps | Cloud

What is ITSM in Simple Terms?

ITSM vs ERP – What’s the Difference? In this video, we break down the key differences between IT Service Management (ITSM) and Enterprise Resource Planning (ERP) in a straightforward manner. If you’ve ever been confused about how these two systems work, you’re not alone! We’ll cover what ITSM is, how it helps organizations manage IT services, and how ERP streamlines core business processes like finance, HR, and supply chain.

The 5 Stages of ITSM (ITIL V2) are essential for understanding how IT Service Management transforms businesses and IT operations.

Creating a unified IT inventory is one of those tasks that always gets postponed. However, sooner or later, you need to get it done to avoid wasting money and resources. The secret to getting your inventory done in 24 hours is that there’s not just one way to build it. InvGate has several ways to track and upload all the different types of assets, so you can choose the one that’s most accurate for your needs.

Shorter days ahead… Switch your Alloy Navigator to Dark Mode and give your eyes a break during cozy afternoons. Perfect for anyone who likes to work in a calmer, low-light environment! Yes, we’re a bit late to the party. Dark Mode for technicians finally arrived in Spring 2025 for Enterprise and Express.

A Microsoft vulnerability with a 7.2 CVSS score has been disclosed, requiring specific steps for exploitation. Proof of concept code is available, which gives attackers an advantage. This vulnerability affects only Windows Server 2025, limiting its impact. Users are advised to apply OS updates for Windows Server 2025 this month to mitigate risks.

Urgent Security Advisory for NetScaler Devices.

In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.