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Alerting

The rise of 'Compliance-ops': Bridging the tech and compliance gap in iGaming

Kimberley Wadsworth gambled £36,000 in a fortnight, committing suicide shortly after the loss and leaving her mother homeless as a result. Kimberley Wadsworth started gambling in 2015, visiting brick-and-mortar shops and playing at online casinos. There was no one to promptly alert or save Kimberly from her dreadful destiny.

Difference between a team lead and an engineering manager and how to transition between these roles

Transitioning from a team lead role to an engineering manager role is tough and you will experience many changes when transitioning between these two roles. What happens when you become an engineering manager?

Stuff Happens: How Slack and PagerDuty Work Together to Resolve Incidents Quickly

Like death and taxes, IT incidents are inevitable. Issues like server outages and broken code are common—and costly. A single hour of downtime costs businesses more than $300,000 on average, according to Gartner. That’s why a solid incident management strategy is a must for any organization. “People solve incidents, but we can’t do it alone,” says Ali Rayl, Slack’s vice president of customer experience.

Why you need to stop the handover of that shared on-call duty phone

If you are still handing over a shared on-call duty phone or pager (sometimes called ‘operations phone’), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is especially true for the IT workforce. We meet with less people and limit our social network to relatives and close friends.

Take Flight with a Best-of-Breed Solution from Cherwell + Resolve

ICYMI: We recently announced that Cherwell selected Resolve as their top partner for discovery and dependency mapping. The Resolve platform seamlessly integrates with Cherwell products to provide customers deep visibility into complex infrastructure and business-critical applications, as well as to ensure their CMDBs are always up-to-date and accurate.

New Features: Heartbeat Monitoring, Incident Actions, Suggested Responders, Incident Re-routing

You might have noticed that we’ve added a new type of alert source a few months ago - Heartbeat alert sources: A Heartbeat alert source expects a signal (the “heartbeat” ping) at regular intervals and alerts you, if it doesn’t receive a ping within the specified interval.

AlertOps Unveils Heartbeat Monitoring Allowing Digital Infrastructure & Operations Teams to Easily Verify Signals from External Tools

Chicago, Illinois – October 1, 2020 – AlertOps has introduced Heartbeat Monitoring for its incident alerting, on-call management, and response platform. IT teams can use Heartbeat Monitoring to verify their monitoring tools are working properly, providing an added layer of redundancy and visibility. Signals, or “heartbeats,” from external sources verify whether systems connected to the AlertOps platform are working properly.