Operations | Monitoring | ITSM | DevOps | Cloud

Slash Observability Costs Without Sacrificing Reliability: The OTEL + PagerDuty Advantage

In a time when budgets are tight but reliability still needs to be high, observability is under the spotlight. Monitoring and observability tools are some of the most expensive parts of a tech stack, often eating up the bulk of the budget. Luckily, there are strategies organizations can implement to reduce costs, such as utilizing open-source solutions like OpenTelemetry (OTEL), which provides a flexible, open standard for data collection without the price tag of proprietary tooling.

What Are the Key Benefits of Using DCIM vs. Traditional Tools?

Historically, data center professionals have managed their sites using traditional tools like Excel and Visio. While manual spreadsheets and diagrams served their purpose for simple tasks, they were never designed for the complexity, scale, or speed of modern data center operations. However, Data Center Infrastructure Management (DCIM) software is purpose-built to plan, provision, model, track, and monitor all infrastructure across all sites.

Unlocking Developer Productivity: SUSE Application Collection extension for Rancher Desktop

Same as in the community, Enterprise developers need tools that are both powerful and flexible. They need to innovate quickly, iterate efficiently‌ and deploy with confidence. This is where the synergy between Rancher Desktop and SUSE Application Collection truly shines, offering a comprehensive environment for modern enterprise developers.

Real User Monitoring (RUM) vs. Synthetic Monitoring: Understanding Best Practices

For modern engineering and DevOps teams, user experience isn’t a post-deployment concern, it’s a critical operational metric. Monitoring how real users interact with your application is no longer optional, especially in high-traffic, dynamic, or global environments. This is where real user monitoring (RUM) proves indispensable. But RUM isn’t the only approach.

AI-Augmented Control Plane: Scaling IT Operations with Intelligent Automation

How do you enable a team of 100 engineers to effectively support 300+ critical applications across five hosting platforms? At Thomson Reuters, we turned to AI - not as a buzzword, but as a genuine force multiplier. Experience our journey of transforming traditional IT operations into an AI-augmented powerhouse, where Datadog, ServiceNow, and custom AI solutions work in harmony to create a next-generation control plane. We'll share real victories, honest challenges, and practical insights from our mission to build a more intelligent operational framework.

Revolutionizing Web Page Creation: How Structured Content is Slashing Design and Development Time

Co-authored with Julie Muzina A year ago, during our Madrid Engineering Sprint, we challenged ourselves to dramatically reduce, or even eliminate, the need for constant design involvement in the day-to-day creation of web pages. Our strategy for achieving this is based on a smarter, more structured approach to content.

How CIOs Can Optimize IT Costs and Eliminate Wasteful Spending

When operating in healthy economic environments, business teams are often allowed greater rein to explore how budgets can be allocated. But when times become tough due to geopolitical tensions, global tariffs, tech disruptions, layoffs, restructurings and rising tech costs, there is greater pressure on CIOs to minimize wasteful spending and prove the value of their IT investments — ensuring a louder bang for their buck.

Generating Playwright Tests With AI: Let's Try the New Playwright MCP Server!

In this video, Stefan (Playwright Ambassador) dives into the integration of AI with the Playwright MCP server to automate end-to-end test generation. Learn about MCP, browser automation and how to combine everything to generate Playwright tests. We'll explore AI capabilities and limits and discuss best practices for generating accurate and reliable Playwright tests. If you're curious about leveraging AI for end-to-end testing with Playwright, this video is for you!