Operations | Monitoring | ITSM | DevOps | Cloud

In this video, Jason Boig, Solutions Engineer at GDIT, shares how his team uses ScienceLogic to streamline network infrastructure monitoring and improve response times. Instead of relying on manual processes after an alert is triggered, ScienceLogic helps automate the initial response and capture critical data the moment an event occurs. This ensures nothing is lost as conditions change and gives teams immediate visibility into issues.

What if you could start your day without hundreds of alerts? Skylar Advisor transforms noisy event streams into a short list of prioritized advisories by grouping related alerts and signals together. It shows what is happening in your environment, explains why it matters, and provides clear next steps so instead of chasing alerts, IT teams get guidance focused on real operational impact.

A full walkthrough of our completely rebuilt post-mortems experience. We cover AI-generated first drafts from your incident data, accuracy review, inline rewriting, a collaborative editor with live incident context, meeting notes with Scribe, and management tooling including dashboards, exports, and analytics. Post-mortems are included in incident.io Response. AI features and Scribe are available on Pro and Enterprise plans.

OpsGenie is going away in 2027, forcing a migration decision for thousands of teams. But this isn't just a tooling swap — it's a rare chance to upgrade how you respond to incidents. Because the real pain in incident response isn’t paging. It’s everything that happens after the alert: coordination, clarity, communication, ownership, and follow-through. Most teams solve this through heroics and tool-juggling across chat, tickets, and docs. That approach doesn't scale.

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