Operations | Monitoring | ITSM | DevOps | Cloud

Recurring 'Service Restart' Remediation with Resolve Actions

May 1, 2024 By Resolve In Resolve
In this demonstration we break down Resolve's incident automation, which helps identify recurring IT issues by searching for previous incidents within a specific timeframe. If multiple incidents are detected, the automation flags the issue as chronic, updates the incident, and assigns it for further investigation to prevent endless retries. This system expedites resolving recurring IT issues. What you'll learn.
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puppet

Puppet + Penacity: Secure Critical Infrastructure with Compliance as a Service

Apr 30, 2024 By Stephen K. Potter In Puppet
Compliance as a Service (CaaS) can help you tackle some of your biggest compliance challenges like quick policy changes, evolving security risks, and talent shortages. In this blog, we’ll give you options for handling compliance (and ultimately, security) based on your current needs, and help you assess next steps toward a more compliant and secure infrastructure.
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opsmatters

5 Key Benefits Of Using Digital Platform Services

Apr 29, 2024 By OpsMatters In OpsMatters
Running a business the­se days means racing to stay ahead. Companie­s look for ways to work smarter, get more done­, and beat the competition. One­ great strategy is using digital platform service­s. Digital platform se­rvices cover a lot of solutions. They assist with communication, te­amwork, marketing, and customer interactions. He­re are five big pe­rks of digital platform services that can supercharge­ your business success.
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BigPanda Alert Remediation - IIS WebApp Down

Apr 29, 2024 By Resolve In Resolve
This demonstration showcases an example of alert auto-remediation. The alert in this example comes from BigPanda and it automatically kicks-off a Resolve workflow. You'll learn: Resolve's ability to integrate with observability platforms like BigPanda How self-healing workflows drive faster MTTR How to use event-based triggers for real-time response.
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Automated Active Directory Health Scans

Apr 29, 2024 By Resolve In Resolve
In this video, we highlight a Resolve Actions automating active directory health scans. We start with an IT ticket created within ServiceNow, which kicks off an active directory scan putting security front and center. Watch to learn: How Resolve's out-of-the-box integrations with leading ITSM and others speeds up time to market How automated AD cleanup can plug security loopholes How Resolve's systems can automatically close tickets, minimizing human input end-to-end.
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opsmatters

Proposal Automation for B2B in 2024

Apr 26, 2024 By OpsMatters In OpsMatters
In the intricate dance of B2B transactions, the proposal stands as the symbolic key that unlocks doors to new opportunities. As 2024 unfolds, the realm of Proposal Automation for B2B beckons with promises of streamlined processes and heightened efficiency. Imagine a landscape where every proposal is meticulously crafted to resonate with clients on a deeper level, where data seamlessly integrates with CRM systems, and collaboration among teams reaches new heights.
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opsmatters

Service Fulfillment Software: Enhancing Customer Experience

Apr 26, 2024 By OpsMatters In OpsMatters
Unlock the potential of service fulfillment software to enhance your customer experience. Streamlined processes and automation reduce errors, boost speed, and ensure consistency in workflows. Optimizing operations with automation improves efficiency and scalability. Elevate customer satisfaction with personalized interactions and proactive solutions. Integrate innovative technologies strategically to reshape the customer experience landscape. Mastering these strategies can revolutionize your customer experience, setting you apart from the competition.
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cfengine

Feature Friday #7: depends_on

Apr 26, 2024 By Nick Anderson In CFEngine
Ever wanted to make sure a promise only runs if some other promise has succeeded? Consider this contrived example with two reports type promises, It's Friday! and I love CFEngine Feature Friday. Per normal ordering1, these two promises will be emitted in the written order. /tmp/feature-friday-7.cf command output If we want them in the opposite order, we could either change the order or define classes based on the results of the promises.
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