Operations | Monitoring | ITSM | DevOps | Cloud

How communication can make or break your incidents - incident.fm

In this episode, Pete and Lisa discuss why great communication is essential to the success of any incident management process. From keeping your wider team in the loop to minimise disruption, to using customer communication to strengthen your brand when things go wrong, the team share their experiences and top tips for having a transparent incident communication culture.

WSL and Ubuntu: 2022 year in review

In 2022, Windows Subsystem for Linux (WSL) exploded in popularity, with millions of users taking advantage of the ability to develop, create and administrate inside a native Linux environment deeply integrated with Windows. This is thanks in large part to continued investment from Microsoft, consistently rolling out new features and updates for the platform on both Windows 10 and Windows 11.

3 Types of Access Control: IT Security Models Explained

If you watched Mission Impossible: Rogue Nation, you probably remember the infamous Gait Analysis access control system. After the agent passes the main gate, enters the elevator with fingerprint recognition, and opens three unique-combination locks, he goes through a camera-based system that recognizes how he walks, talks, and moves his face.

PagerTree Broadcasts

PagerTree broadcasts are a great way to send mass messages to multiple teams or users (think of an all hands on deck situation). When using the broadcasts feature you can send one way messages and optionally request a response. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.

Splunk Universal Forwarder: Tips & Resources for Universal Forwarders

Curious about Splunk® Universal Forwarders? This article will sum up what they are, why to use them and how the universal forwarder works. Importantly, we’ll point you to the very best tips, tricks and resources on using universal forwarders (and other ways) to get data into Splunk.